Multiple Accounts

Introduction

Neopets has always been strict about multiple accounts. However, they've never really given us a definitive answer on what is, and isn't allowed. Hopefully this page will shed some light on this. If you personally have any information, please add it to this page.

Official Neopets' Statements

Your main account must be the only account you use for daily Neopoint-gaining activities such as flash games, Tombola, Shrine, Fruit Machine, Snowager, Kiosk, Mystery Pic etc...

You may have up to 4 other accounts for guilds, galleries, storage, and extra neopets (which we hope are fed on a daily basis!) We do not mind if you use your other 4 accounts to gain Neopoints via your Shop, or the Trading Post, as these Neopoints do not come out of thin air, they require you to actually be selling items.

If you already have more than 4 accounts, but do not use them to make Neopoints, don't worry thats fine - just please don't create any more.

Thanks for playing Neopets, and we hope you understand that we make these rules to make Neopia a fairer, and a more exciting place for everybody!

Just to re-iterate, creating multiple accounts to gain extra neopoints with is NOT allowed. It is unfair to people who play by the rules, and heavily scorned upon by the Neopets Team. Please don't do it, and when your accounts are frozen please dont email us asking for them back, because they will never be unfrozen.

Just a quick warning, we are getting VERY strict with multiple accounts. We will freeze anybody who creates multiple accounts in order to gain a financial (neopoint) advantage over others. Basically, if you have a couple of extra accounts to store neopets, or items, or a guild that is fine. However, if you log into multiple accounts on a daily basis and use the shrine, tombola etc.. to get neopoints... then wave bye-bye to ALL your accounts.

You are allowed to have up to 5 accounts if you want to own more than 4 Neopets or run a gallery, guild, or a second shop, but freebies that give out prizes like Tombola and Coltzan's Shrine can only be used once per person, regardless of how many accounts you have. So just alternate between accounts each day you use the freebies. You may switch items between accounts once in a while, just do not turn your second account into an account that gains NeoPoints for your main account. You may also play games for NeoPoints, use the Healing Springs and get omelettes on the other accounts as long as you keep them in that account. **thanks to vastluvr for this information.

Questions Left Unanswered

Myself, my wife and our daughter all play Neopets and we all have our own account which is each individuals main account. Therefore we each play games do the dailies and so on. Currently due to some nasty bugs on the net we are down to one computer. So on some days we each may get a "shift" on the computer to deal with our own account. Will this lead to one or all of our accounts being frozen? When they were set up over a year ago we had 3 computers but as stated only one remains alive.

• I have a classmate who plays Neopets, and, because of studying, he cant play it now, and he asked me to make the daylies, Will one of our acoounts be frozen???, because I also use my account for the daylies..., OH!, and I have two little brothers, each one of us has a different account, and they sometimes give me some useful items, because I'm kind with them. The question is: Will one of our account be frozen???
  • At one stage this would have been no. However Neopets has suffered a little since it was sold. I would advize emailing the staff and telling them what the situation is that you could be in and asking them thier opinion in advance then if anything happens you can say "but you said". As they say "...if you log into multiple accounts on a daily basis and use the shrine, tombola etc.. to get neopoints... then wave bye-bye to ALL your accounts." --Lord Matt 10:23, 6 Nov 2005 (CST)

The owner of Avatar (the Darigan Eyrie) was frozen for "having multiple accounts and encouraging others to do the same." (What the owner of Avatar said TNT told them) They were frozen for having only TWO accounts. This is COMPLETELY unfair.

• It has been my experience that if all the accounts from different family members use the same email addresss they are prone to automatic freezing. Whereas if they use different addresses, it is less likely (still not impossible) that they will be frozen.