Pink Poogle Toy Forum

I've had the same account on neopets (scythemantis) since 2000, I never played with side accounts and was never good enough to save up more than a few hundred thousand neopoints in all that time, but I had every pet, petpet, and petpetpet I wanted largely thanks to gifts from people very special to me.

I know for a fact that the last time I logged in, it was the real neopets server, but the other day I find my password changed, my mutant gnorbu changed into a GREEN UNI, and my mutant tuskanniny POUNDED, sending his mutant urgoni and bleech (the account's two most sentimental items from the two closest people to me) into oblivion.

Password requests aren't arriving in my inbox (shouldn't this person have needed to confirm them with my e-mail?!), the staff hasn't responded to me yet, and I don't even know if I have enough information to give them. I don't remember the name of a single neofriend or a single sale/trade/auction I ever made.

Such a thing has never happened to me before, anywhere, by which I mean this is technically the first time anybody has stolen anything from me that I know about since childhood.

That is horrible! I hate hackers.

That is not good news, I hope you can get your account back and possibly repair some of the damage!

I hope you get it back too, we need more old neopets users like you.

That's awful! I hope everything is fixed and works out

Sorry to hear that =(

It would really help if you still have access to the original e-mail attached to the account. Just keep fighting.

Only three days after discovering my account was stolen, it's been returned to me with a safety deposit box full of OUTRAGEOUSLY GENEROUS compensation for my loss. Disproportionately, crazily generous, and I didn't even ask them to do anything but open the account back up!

Really sweet, wonderful and prompt staff. This is my first experience dealing with TNT in my near-decade of playing. Everyone else had me so worried with their pessimism and negative experiences!

That's fantastic! Thanks for letting us know.

I'm glad you got your account back and all the goodies!

That is awesome, I'm glad you got it back!

If you don't mind me asking, what type of items did they compensate you with?

And I'm glad to hear they returned your account.

Different situation, but I was just hacked. They didn't take the account, just 4 million neopoints in exchange for a Mystery Of The Kougra Paw. I'm not sure why they didn't take all of it. I've neomailed the person who now has my neopoints, hoping they didn't make the offer themselves and would be willing to trade back. I also reported it, changed my password, cleared my cookies, a changed my password again. Here's to hoping TNT is as fast and considerate with my case.

I wish you the best of luck getting back your lost NPs; this is absolutely ridiculous.

People these days, they need to get lives and stop hacking.

Oh I'm stupid. I didn't save the report I sent to TNT. Am I guarenteed to at least get an automated response with my report under it? I had the name of the person and the lot number and now I have neither. I haven't heard anything yet, so I'm gettng antsy. I'm guessing several trades were made because I'm missing 4 million solid and that's a multiple of 800 000. I'm glad they didn't get it all, but if I hadn't been hacked I'd have reached my neopoint goal before painting my Flotsam Royal yesterday and I really want to get her painted. I don't know what to do. I hope I hear something soon.

That has happed to me, my account was koro20599, it got frozen cuz some one hacked it and took all my items. and then my new account got frozen cuz some one hacked it and wrote trash on the neoboards.