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I've tried to coordinate an adoption with another person, I'd say 3 out of 5 times the person I'm giving the pet to DOESN'T get the pet. They claimed they use(d) the quick adopt link, and I even tried coordinating it via AIM to ensure we were both on at the same time, but nevertheless, pets still got grabbed.
I think that it is because people don't really
understand what they have to do or how the system works.
I have had guild members adopt pets and even after 20 or so nmails explaining what had to be done, the pet went to someone else (another guild member, used as a 'catcher').
When we tried to work out what went wrong, all she said was - "I got confused".
Once she had a successful adoption, she regularly adopts through the QAL and has never failed since.
I never used Aim, MSN etc because to me it requires more effort.
We would pick a time, say within 15 minutes of both being online at the same time - I send the QAL and wait for the the adopter to send nmail back saying they have the right page and message.
Once that is done, I send one last message a 5 minutes to go and state that it will be the last nmail before adoption.
The adopter starts refreshing the page about 15 seconds before the official release - as soon as the pet is released - the pet automatically gets picked up on the adopter's refreshing.
It has never failed me and only had the 1 instance of a failed (but re-caught) release.