Tue Jan 11, 2005 2:41 am
Tue Jan 11, 2005 2:43 am
Today we are implementing a new way to deal with people who break certain Terms and Conditions. If you break more minor rules, your account may only be SUSPENDED for up to 72 hours (rather than frozen completely). During your suspension you will not have access to any part of your account. After the suspension period is over, your account will be returned to you.
That said, depending on your account history and which rule you break, you could still get frozen immediately (a "suspension" is not "automatic"), and you WILL be frozen for breaking the rules more than once. Hopefully this "second chance" will make things more understandable and fairer for everyone.
We have another new feature going into place today, too. Our monitors now have the ability to "lock" topics on the Neoboards. This means you may see some topics with a lock icon and the reason the topic was locked posted next to them. It'd be a good idea to use these locked topics as a refresher course on our Terms and Conditions so you don't end up suspended or frozen.(Of course, anyone posting topics simply to get them locked will be frozen. Intentionally distracting our monitors from people who are *really* breaking the rules will be not be tolerated.)
Tue Jan 11, 2005 2:44 am
Tue Jan 11, 2005 2:45 am
Tue Jan 11, 2005 2:46 am
Tue Jan 11, 2005 2:46 am
-Ducky- wrote:Today we are implementing a new way to deal with people who break certain Terms and Conditions. If you break more minor rules, your account may only be SUSPENDED for up to 72 hours (rather than frozen completely). During your suspension you will not have access to any part of your account. After the suspension period is over, your account will be returned to you.
That said, depending on your account history and which rule you break, you could still get frozen immediately (a "suspension" is not "automatic"), and you WILL be frozen for breaking the rules more than once. Hopefully this "second chance" will make things more understandable and fairer for everyone.
We have another new feature going into place today, too. Our monitors now have the ability to "lock" topics on the Neoboards. This means you may see some topics with a lock icon and the reason the topic was locked posted next to them. It'd be a good idea to use these locked topics as a refresher course on our Terms and Conditions so you don't end up suspended or frozen.(Of course, anyone posting topics simply to get them locked will be frozen. Intentionally distracting our monitors from people who are *really* breaking the rules will be not be tolerated.)
Tue Jan 11, 2005 2:50 am
Tue Jan 11, 2005 2:50 am
Morningstar wrote:-Ducky- wrote:Today we are implementing a new way to deal with people who break certain Terms and Conditions. If you break more minor rules, your account may only be SUSPENDED for up to 72 hours (rather than frozen completely). During your suspension you will not have access to any part of your account. After the suspension period is over, your account will be returned to you.
That said, depending on your account history and which rule you break, you could still get frozen immediately (a "suspension" is not "automatic"), and you WILL be frozen for breaking the rules more than once. Hopefully this "second chance" will make things more understandable and fairer for everyone.
We have another new feature going into place today, too. Our monitors now have the ability to "lock" topics on the Neoboards. This means you may see some topics with a lock icon and the reason the topic was locked posted next to them. It'd be a good idea to use these locked topics as a refresher course on our Terms and Conditions so you don't end up suspended or frozen.(Of course, anyone posting topics simply to get them locked will be frozen. Intentionally distracting our monitors from people who are *really* breaking the rules will be not be tolerated.)
Gee, think the Neopets staff might be listening in on our conversations? I do.
Thanks for listening to us, TNT!!!!!!
Tue Jan 11, 2005 2:54 am
Tue Jan 11, 2005 2:54 am
Tue Jan 11, 2005 2:55 am
Tue Jan 11, 2005 3:02 am
Tue Jan 11, 2005 3:10 am
Tue Jan 11, 2005 3:10 am
Cranberry wrote:I love that they've implemented a warning system! That's something a lot of us have been wanting for ages now.
Of course, I still worry about my account -- I have an older computer, and the thing I'm most worried about is being frozen for "cheating" on flash games because it runs slow (this happened before and I got unfrozen after three months, but I worry it'll happen again). I doubt "cheating on flash games" is considered a "minor rule." I wish they'd let us know exactly what warrants a suspension as opposed to an automatic freezing.
It is definitely a step in the right direction, though!
Tue Jan 11, 2005 3:11 am