FireFox help
Mon Nov 22, 2004 11:07 pm
I was happily using FireFox today and then closed it. I went to open it again awhile later and it told me I needed to pick a different "identity", or something of that sort, than the default one. I tried making a new one, but it doesn't have any of my settings in it. Can somebody please help, as I am really getting sick of using IE. Thanks!
Last edited by Nani on Tue Nov 23, 2004 9:14 pm, edited 1 time in total.
Mon Nov 22, 2004 11:13 pm
it does that once in awhile where the program closes but is still running in the background
ctrl+alt+delete and end task Firfox, and if that doesn't fix it just reboot.
and when you start it up, because you made a new identity, if it asks you choose the one that says default
ctrl+alt+delete and end task Firfox, and if that doesn't fix it just reboot.
and when you start it up, because you made a new identity, if it asks you choose the one that says default
Mon Nov 22, 2004 11:15 pm
It seems to be stuck on the new identity now. Know how to change it back?
Mon Nov 22, 2004 11:28 pm
From their trouble shooting guide.
I cannot open Mozilla / my profile. Mozilla says the profile is in use.
Look in your profile directory for file called parent.lock, lock, or .parentlock. Delete the file. (The file is created on start-up to prevent multiple instances of Mozilla or Mozilla-based browser from accessing the same profile simultaneously. The file is destroyed on exit.)
and how to locate the directory.
Where is my profile stored?
The location of a profile has three elements: the BASE, its NAME, and its SALT (xxxxxxxx.slt). For example,
C:\Windows\Application Data\Mozilla\Profiles\ John Smith\ lm34qgkq.slt
base profile directory name salt
The BASE profile directory houses the profile registry (Registry.dat) file. The BASE directory depends on the system settings, as will be described later.
When you create a new profile, you can choose a different BASE directory and NAME sub-directory to put your profile files.
The SALT is a sub-directory named with eight random alpha-numerals followed by .slt extension (see 7.4 What is the @$%#@$%#.slt directory in my profile directory?). When you create a new profile, Mozilla automatically generates a SALT directory if it doesn't already exist. But if SALT does exist, the Profile Manager will use it.
The following lists typical base profile directories:
Windows
*
On Windows 95, Windows 98, or Windows ME (without log-in), a typical base profile location is:
C:\Windows\Application Data\Mozilla\Profiles\
*
On Windows 95, Windows 98 or Windows ME with login, a typical base profile location is:
C:\Windows\Profiles\[Log-in Name]\Application Data\Mozilla\Profiles\
*
On Windows 2000 or Windows XP, a typical base profile location is:
C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\
Note: on Windows 2000 and Windows XP, the Document and Settings directory is hidden twice; to access the directory, you may need to set Windows Explorer to show System and Hidden directories and files.
I cannot open Mozilla / my profile. Mozilla says the profile is in use.
Look in your profile directory for file called parent.lock, lock, or .parentlock. Delete the file. (The file is created on start-up to prevent multiple instances of Mozilla or Mozilla-based browser from accessing the same profile simultaneously. The file is destroyed on exit.)
and how to locate the directory.
Where is my profile stored?
The location of a profile has three elements: the BASE, its NAME, and its SALT (xxxxxxxx.slt). For example,
C:\Windows\Application Data\Mozilla\Profiles\ John Smith\ lm34qgkq.slt
base profile directory name salt
The BASE profile directory houses the profile registry (Registry.dat) file. The BASE directory depends on the system settings, as will be described later.
When you create a new profile, you can choose a different BASE directory and NAME sub-directory to put your profile files.
The SALT is a sub-directory named with eight random alpha-numerals followed by .slt extension (see 7.4 What is the @$%#@$%#.slt directory in my profile directory?). When you create a new profile, Mozilla automatically generates a SALT directory if it doesn't already exist. But if SALT does exist, the Profile Manager will use it.
The following lists typical base profile directories:
Windows
*
On Windows 95, Windows 98, or Windows ME (without log-in), a typical base profile location is:
C:\Windows\Application Data\Mozilla\Profiles\
*
On Windows 95, Windows 98 or Windows ME with login, a typical base profile location is:
C:\Windows\Profiles\[Log-in Name]\Application Data\Mozilla\Profiles\
*
On Windows 2000 or Windows XP, a typical base profile location is:
C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\
Note: on Windows 2000 and Windows XP, the Document and Settings directory is hidden twice; to access the directory, you may need to set Windows Explorer to show System and Hidden directories and files.
Tue Nov 23, 2004 9:14 pm
Thank you! 
I found the directory and deleted the new profile. It works fine now.
I found the directory and deleted the new profile. It works fine now.