I joined, messed around some and then became really active (read addicted) right before the last Meridell war (not the one that just happened). I of course had no idea of what was going on

I didn't go to the chats for months, kind of just found my way around on my own. I did join a guild and that was a huge help, as it was a very good guild (the owner has since quit and we have different one).
I think my oldest account is about 2 years old now. I wasn't around for theme parks (they sound like they were so much fun!) and some of the other things, but I can say in the 2 years I've been a member I've seen many changes. Mostly not good changes. I've seen such an increase in the prominance of merchandise, sponsors, "stuff" that has nothing to do with the site itself. Plushies, tcg, glophone, cell phone games, pocket games, figurines, etc. all just seem to be alot more important than the actual site and of course, the players. The people who have been there, and for whatever insane reason, stay.
There didn't used to be all these glitches, downtimes, maintenance, freezings, warnings. There used to be better support, you could email abuse and sometimes staff directly with questions, problems, scams, etc. and get a real response. Now you write in and if you're lucky you get an obscure auto-response, sometimes having nothing to do with what you wrote in about or being completely wrong information.
It seems the only people on the site who get any consideration, get things looked into, get their items/np back from glitches/hackings/scams are the "famous" players. The rest of us just don't seem to count except as page hits to show sponsors.
I think we all understand that as the site grows there is a need for sponsors, merchandise, and that things will happen (to err is human -- to really mess things up requires a computer). But I also think we, as supporters of the site deserve better treatment than we've been getting. I feel really bad for some of the new people on the site. They must be so confused!