I read your article today (Ziggy), I was frozen several days ago with the message attached. The message is clear that they do not feel I did anything to break the rules, but still says they will not return my account of five years to me even if I was scammed. I am a pay customer and I am beyond furious. I am in the process of creating a web site.
I have secured the domain frozenandfurious.web.com. I am mad enough now that I have already filed a complaint with the Better Business Bureau covering Neopets and canceled my premium service and I have informed them that I plan on running a very aggressive campaign to change the way this site is run, the letter I faxed to them, their parent company Viacom, and plan on forwarding to every site sponsors is as follows:
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