Morningstar wrote:
I was hit by a cookie grabber in January. And I was able to save my account. And only because I was aware that this had been happening to to others in previous days (thanks to posts here at PPT), because I was alert and fully awake when I was playing, because I am suspicious as can be (I went to a shop on the wiz and instead got directed to the front page of Neopets--it ended up being a fake front page on an offsite website with a CGer sitting on it), and because I have extremely fast reflexes during a crisis.
If you think you have gotten hit by a cookie grabber, first thing you have to do is change your password. To anything at all. Speed is the key. Because the second your account was directed to that offsite place, it took like a photo of the coding used for the password you had at the instant you were grabbed. So, don't spend your time thinking up a good password. Just get something in there fast--a combo of letters and numbers that you can remember. Or change your password by adding or eliminating an extra number/letter/symbol. And write it down! Because you are liable to forget it while your hands are shaking and you are almost in tears (like I was). And when I got hit, there were reports that this guy was faster than lightning at getting into your account. So, if he is in your account while you are doing this, it will log him out of your account the second you change that password. It is a good idea to then delete your cookies and temp files. And this is just in case there is a keylogger or something equally nasty on that offsite place. Something that can record your new password. Then after I deleted my temp files and cookies, I went back in to Neo and changed my password again.
It is a very scary thing. The important thing is to try and keep your head.
I would like to add to this, I got cookie grabbed in early June... They got into everything I was logged into, on neopets, my msn through my msn messenger I was running at the time, my yahoo that I was running at the time, my isp mail/webpage servers (I had it on my incredimail).
As she said speed is the Key, I got grabbed the night before and didn't realize it until the next morning when I got a password change notification. Then the race was on to save my accounts as fast as possibe.