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Salamand
 Post subject: Game Fixes
PostPosted: Sun Jun 18, 2006 10:01 pm 
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A couple of weeks ago i fired off a message to TNT about Castle Battles where I was having a problem. A couple of days later i got a reply saying they would look into it.

The problem still hasn't been fixed and i'm wondering if that response was just automated or an actual reply and if it was a reply how long does it usually take for them to fix a problem.

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es.dee
 Post subject:
PostPosted: Sun Jun 18, 2006 10:03 pm 
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What did the reply say, may I ask?

It took about a month for TNT to reply to me about something... And it wasn't even a direct/specific answer to my problem o.o

You can try contacting them again, if you haven't already.. or wait. Good luck, either way.

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May
 Post subject:
PostPosted: Sun Jun 18, 2006 10:04 pm 
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Most replies you get from bug reports are automated messages. Once in a while I get a response telling me to contact a specific TNT member, but that's about as personal as the messages get. I would try sending them a message again.

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Salamand
 Post subject:
PostPosted: Sun Jun 18, 2006 10:19 pm 
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It said something along the lines of
Quote:
We thank you for brining this issue to our attention and are trying to resolve it.

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May
 Post subject:
PostPosted: Sun Jun 18, 2006 10:22 pm 
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That's one of their most common automated replies.

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Salamand
 Post subject:
PostPosted: Sun Jun 18, 2006 10:24 pm 
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Oh well thanks for looking into it. :)

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