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 Post subject: Were you frozen just recently?
PostPosted: Mon Jun 05, 2006 10:14 pm 
Newbie
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Joined: Tue Jun 06, 2006 12:57 pm
I was frozen, today. My main, sides, and two labs. This was the login message I got:
"This account was using a 'cheat' or downloadable cheat program."

Completely untrue. My friend was frozen, same reason. We're both premium uses, too.
A side I hadn't been on in 4 days was not frozen. So it had to be a recent infraction.

Has anyone else been frozen today {6/5} or recently for the same reason? Please let me know, I want to know whats going on.


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 Post subject:
PostPosted: Tue Jun 06, 2006 6:06 am 
PPT Toddler
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Not me, I'd recommend that you contact TNT.


The Virtual pet Forum is the best pets community!


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 Post subject:
PostPosted: Tue Jun 06, 2006 7:04 pm 
PPT Student
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I haven't been but I know someone who was a premium user who was frozen for the same thing a few months back. I believe they were told it was a glitch. Whatever the problem was, try contacting the Neopets team and find out.


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 Post subject:
PostPosted: Wed Jun 07, 2006 5:41 pm 
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They have a guide for that on the main site. Check it out. I have heard it helps.


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 Post subject:
PostPosted: Wed Jun 07, 2006 9:14 pm 
Beyond Godly
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Location: Oregon Outback
Remember that premium users have thier own quicker contact!

http://premium.neopets.com/login.aspx?R ... rozen.aspx

and your payments will not automatically be cancelled. You will continue to be billed if you do not cancel it.


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 Post subject:
PostPosted: Thu Jun 08, 2006 7:03 pm 
PPT Toddler
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Yeah I read that frozen article.

http://www.pinkpt.com/yukiosart_frozen.htm

Just keep calm, keep contacting them, and if things go well, you ought to have it back.


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 Post subject:
PostPosted: Sun Jun 11, 2006 2:10 pm 
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i've had ALOT of accounts frozen, TNT never bothers sorting out the problem. I emailed them about something maybe... a year ago, i'm STILL waiting for a reply.


No i don't have a signature.


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 Post subject: Re: Were you frozen just recently?
PostPosted: Mon Jun 12, 2006 4:54 am 
Beyond Godly
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Bexxums wrote:
Has anyone else been frozen today {6/5} or recently for the same reason?


There was a large number of users frozen in mid-May for the same reason, all protest their innocence and I haven't heard of any of them getting a positive response from TNT. Many of them were Premium.


avatar by spiralethe


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 Post subject:
PostPosted: Mon Jun 12, 2006 6:10 pm 
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Joined: Sat Jun 10, 2006 4:53 am
<center>I'm one of them -.-"
still waiting for a reply
I'm getting really angry :x</center>


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