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Account frozen

Mon Jul 05, 2004 6:09 pm

I was chatting on my guild message boards when I got kicked off and when I tried to log back in, I was told I was frozen for using an autobuyer. ??? I don't buy from shops that much, I KNOW nobody has been on my account besides me, I don't use cheat programs, and now isn't there a code you have to enter to buy things from shops, thus rendering autobuyers unusable? Has anyone else gotten this message? I did send in a complaint form, and I'll be e-mailing them shortly. I just wanted to see if this is a bug or something

Mon Jul 05, 2004 9:21 pm

Unfortunately, I'm pretty sure Autobuyers can use character identification somehow. It seems they're new autobuyers now though, I haven't seen items go this fast ever. Your account probably somehow got caught in the batch of freezings. Try emailing the site and explaining your situation.

Mon Jul 05, 2004 9:23 pm

Xil wrote:Unfortunately, I'm pretty sure Autobuyers can use character identification somehow. It seems they're new autobuyers now though, I haven't seen items go this fast ever. Your account probably somehow got caught in the batch of freezings. Try emailing the site and explaining your situation.


You think things are going too fast too? Thought It was just me. O_o Either way, submit a frozen form and write them a letter.

Mon Jul 05, 2004 9:28 pm

atomicblonde wrote:
Xil wrote:Unfortunately, I'm pretty sure Autobuyers can use character identification somehow. It seems they're new autobuyers now though, I haven't seen items go this fast ever. Your account probably somehow got caught in the batch of freezings. Try emailing the site and explaining your situation.


You think things are going too fast too? Thought It was just me. O_o Either way, submit a frozen form and write them a letter.


Yup, it's driving me up the wall. Anything and everything in the Bakery that is worth anything is going so fast that I can't even grab something simple like a Minty Mocha Cake.

kinda offtopic but...

OHMYGOSH ATOMICBLONDE, YOU HAVE THE GREATEST RANK EVER.

Jason Mraz is just..*dreamy eyed*

Tue Jul 06, 2004 10:55 pm

I looked under Contact us but I can't find an e-mail address. I have sent in a form but I'd also like to send an e-mail. Anyone have an address? Thanks :)

Tue Jul 06, 2004 11:00 pm

Your best bet is to wait for a form reply... that should give you a person to contact. If you can't wait, I don't know if mailto:william@neopets.com is there anymore, but you could try that. :)

Xil wrote:OHMYGOSH ATOMICBLONDE, YOU HAVE THE GREATEST RANK EVER.

Jason Mraz is just..*dreamy eyed*


Yeah he is. ^_^ Thanks! His new cd is coming out in august... I can't wait!

Tue Jul 06, 2004 11:48 pm

atomicblonde wrote:Your best bet is to wait for a form reply... that should give you a person to contact. If you can't wait, I don't know if mailto:william@neopets.com is there anymore, but you could try that. :)

Xil wrote:OHMYGOSH ATOMICBLONDE, YOU HAVE THE GREATEST RANK EVER.

Jason Mraz is just..*dreamy eyed*


Yeah he is. ^_^ Thanks! His new cd is coming out in august... I can't wait!


ehehhehehe I can't wait :D

William was awesome while he was there(I'm hoping he still is). great guy to reason with and quite thoughtful

Wed Jul 07, 2004 3:25 pm

Optikal, I hope you get an answer and a good one, soon! There are cases of other innocent people being frozen for using an ab'er when they know they haven't!

I also hope when you get a response it's not from certain staff, there are those who will work with you, look into things and unfreeze you. There are also a couple who will just say No, you broke the rules, you won't be getting your account back.

In the case of being accused of using an ab, it's kind of like the using multiple accounts freezing -- very difficult to get your account back :( I'm going to keep my fingers and toes crossed that you're one of the lucky ones who does!

As far as new ab? I lurk on the BD alot (don't battle, but you can find some info there that's not on other boards), and apparently there are new ones. At least that's what some of the regs there are saying. I sure wish people who had this kind of knowledge would put it to better use than trying to cheat on a game site!

Wed Jul 07, 2004 3:31 pm

Well, I was frozen for promoting poronography. (Mods - delete this if you find it too offensive). Someone posted sexual symbols and I reported them. And posted "Reported" on the board. I was frozen. And the person who posted the symbols in the first place was not. Just shows you the fairness of Neopets. :( I want my Lenny avatar back.

Wed Jul 07, 2004 3:39 pm

o_0 wrote:Well, I was frozen for promoting poronography. (Mods - delete this if you find it too offensive). Someone posted sexual symbols and I reported them. And posted "Reported" on the board. I was frozen. And the person who posted the symbols in the first place was not. Just shows you the fairness of Neopets. :( I want my Lenny avatar back.


Oh dear. I've seen that time and again - someone being reported/warned/frozen for quoting/posting something that someone else wrote, usually it's a neomail that someone will copy and post asking if it should be reported. Unfortunately, it's never a good idea to quote/copy anything questionable, even just for verification that it's reportable. Same with posting a username on the boards or even your guild board, no matter what the reason - that's considered harassment and you can be reported for that.

I reported someone for something offensive and it took over a week for that person to be frozen.

Wed Jul 07, 2004 4:21 pm

I've discovered that one of the safer things you can do is, if you're going to go around reporting people for breaking the rules, not to post "reported," or anything like that.

When I report a neoboard topic, I check to make sure it's reportable, hit the report button, and slink away. People will report you for reporting them, and then make up something on the report form. I get the distinct impression that not all monitors actually look at the boards that they get report forms for, and just read the submission...and that's the end of someone's neopets career.

Wed Jul 07, 2004 7:52 pm

everconfused wrote:
o_0 wrote:Well, I was frozen for promoting poronography. (Mods - delete this if you find it too offensive). Someone posted sexual symbols and I reported them. And posted "Reported" on the board. I was frozen. And the person who posted the symbols in the first place was not. Just shows you the fairness of Neopets. :( I want my Lenny avatar back.


Oh dear. I've seen that time and again - someone being reported/warned/frozen for quoting/posting something that someone else wrote, usually it's a neomail that someone will copy and post asking if it should be reported. Unfortunately, it's never a good idea to quote/copy anything questionable, even just for verification that it's reportable. Same with posting a username on the boards or even your guild board, no matter what the reason - that's considered harassment and you can be reported for that.

I reported someone for something offensive and it took over a week for that person to be frozen.


I didn't quote the post.

This page is for reporting abuse. All reports received will be investigated by our Abuse team and the offending accounts will be frozen or warned as appropriate.


Ooh! An investigative team! {/sarcasm}

Thu Jul 08, 2004 9:22 pm

I think TNT might be suffering from stress or something, they seem to be doing a lot of weird things lately. O.o Or maybe it's just me...

finally someone has this happen too

Tue Jul 13, 2004 10:29 pm

i had a 3 year account almost *it would b in december 11*, i got frozen for having a auto buyer and one i never used one in my life and two i have been gone for 2 days and came back to being frozen when it was ok when i left. a bunch of other ppl have been frozen for that too and they haven't ever used a autobuyer. i am going out of my mind cause i worked so hard on my account and my bf wants me to just start a new account and him get the items for me but i can't. my account is sentimental for me after 3 years. i hope neopets fixes the glitch. i posted a board about this too.

Tue Jul 13, 2004 11:44 pm

When I turn 18, I want to be a neopets moderator or be in support staff :P at least I'm a reasonable person, lol :P

(fyi I'm 12, so it's going to take quite some time XD)

on topic: try to send a written letter, they tend to actually look at those - it's harder to use the 'spam, spam, spam, neopets fan letter, spam' email-deleting routine. ;)

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