watericesage wrote:
Heres my problem.
I finally got rid of my 5 year old hard drive and bought a new one. Everything is great, yaddayaddayadda, but I cant shut it down.
I click on shut down, okay, and it shuts down, its normal, until the very very end. Where its just this black screen, normally, a computer would then turn off, but my computer just stays a black screen. I'll have to unplug it to turn it off. This has happened ever since I bought it, from Day 1. Is it a hardware problem or what?
If your hard drive came with some kind of driver CD, it would be a good idea to insert it.
Not so long ago, computers didn't turn off when you clicked shutdown. They'd just sit there and say "It's now safe to turn off your computer", and wait for you push the power button. However, with the advent of
ACPI (Advanced Configuration and Power Interface), computers learned to turn themselves off (and power buttons became logical "soft" buttons, rather than the hard switches they were before -- you may want to hold the power button for 5 or more seconds for it to turn off your PC (it just asks your OS to turn off your PC otherwise)). It can be that your new hard drive confused your OS, and it now thinks it can't turn itself off.
Check
http://www.microsoft.com/resources/docu ... c_htev.aspDragonfire wrote:
Alright, here's the deal. Since I'm a Roadrunner customer we get CA's ez Armor Suite for free, and the subscription free for one year ($100). THe problem is when I tried to upgrade mine, it said the installation for the AV failed. So, I tried different things a few more times, and now it won't install the firewall either. So I've had to install ZoneAlarm Security Suite, but since it's only for 15 days I want this fixed.
Call Roadrunner. They'll probably tell you to call CA. Call CA.
(There's no way I can tell you why your installation failed out of "it said the installation for the AV failed". It could be anything.)