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 Post subject: Let me login for goodness sake !!!!
PostPosted: Sat Jun 19, 2004 1:55 pm 
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I would like to throw a rotten shoe at Adam right about now.

I had trouble with neopets going down on me, so i went to http://www.neopet.com and from there i went to the front page of neopets and saved that under the favs, so when i click on that it brings me to neopets.

But now, i've tried to login in and i can't, i put my name in, then i out in the password and the required letters. but when it goes to the screen, i'm not logged in.


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 Post subject: Re: Let me login for goodness sake !!!!
PostPosted: Sat Jun 19, 2004 1:57 pm 
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Azzie wrote:
I would like to throw a rotten shoe at Adam right about now.

I had trouble with neopets going down on me, so i went to http://www.neopet.com and from there i went to the front page of neopets and saved that under the favs, so when i click on that it brings me to neopets.

But now, i've tried to login in and i can't, i put my name in, then i out in the password and the required letters. but when it goes to the screen, i'm not logged in.


Go to Neopets.com.
:D


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 Post subject:
PostPosted: Sat Jun 19, 2004 1:59 pm 
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i tried logging in from neopets.com

*bangs head on brick*

i've even tried logging in to my other account..zip..zilch..nada


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:07 pm 
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Azzie wrote:
i tried logging in from neopets.com

*bangs head on brick*

i've even tried logging in to my other account..zip..zilch..nada


Is it the username/password, or security code?


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:13 pm 
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I get through the username one fine and then come to the password/ security code screen, i fill that in and then press enter, the page then brings me to the shops page, but i'm not logged in.


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:13 pm 
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Azzie wrote:
I get through the username one fine and then come to the password/ security code screen, i fill that in and then press enter, the page then brings me to the shops page, but i'm not logged in.


Try clearing your cookies.


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:17 pm 
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tried it, it didnt work either.

If i stay out of my account long enough i might just decide to chuck it to the vultures.

my addiction could be cured thanks to neopets itself :lol:


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:19 pm 
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Azzie wrote:
tried it, it didnt work either.

If i stay out of my account long enough i might just decide to chuck it to the vultures.

my addiction could be cured thanks to neopets itself :lol:


Try clearing temp internet files


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:30 pm 
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I've had this problem before. What I did was I looked at my computer clock and it was the wrong year so I changed it to the correct year and it let me long in fine. I hope that works for you.


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:34 pm 
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Change your cookie settings to allow neopets.com, it solved the problem for me :)


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 Post subject:
PostPosted: Sat Jun 19, 2004 2:40 pm 
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Quote:
Try clearing temp internet files


done, cleared temp files,cookies,history.

Quote:
I've had this problem before. What I did was I looked at my computer clock and it was the wrong year so I changed it to the correct year and it let me long in fine. I hope that works for you.


it's the correct year and the correct date and time.

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Change your cookie settings to allow neopets.com, it solved the problem for me



nevermind.

i finally managed to get in. I went to neopets then i opened up the Neopain Times page, from there i went to the Test You Strength link. It showed me the username page and i managed to get logged in from there.

A roundabout way just to get in. I think something had gone wrong when i went to the NT the first time, cause that's when i experienced all the problems.

Also i had another window opened at the main neopets page earlier but when i managed to log in on the other window, the first one would show me as not having logged in even after i was logged in on the other one. :?


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 Post subject:
PostPosted: Sun Jun 20, 2004 12:13 am 
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Well, that's very very odd, but I'm glad it's sorted :)


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Set by Hellyer :D Going to use all my set contest entries eventually!


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 Post subject:
PostPosted: Sun Jun 20, 2004 12:42 am 
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it happens to me when i set the cookie privacy to high and not medium-high. i'm glad you fixed yours lets just hope neopets doesn't put up the maintenance page again.


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 Post subject:
PostPosted: Sun Jun 20, 2004 10:28 am 
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It's still not ok, i still am able only to get in if i go through to the news, NT and then from a link there. I still can't log in through the main page. I still have problems where after a certain amount of time the site starts acting slow and not loading properly for me.

My settings are all normal. I did not fiddle with them at any point in time so there is no reason why neopets should have changed for me. I am very vexed, the only explanation i can think of is that i might be on a different server which is not letting me log in properly. Someone was talking going to the Neopian Times and have the site turn weird for him/her. I did read the neopian times before i noticed all these problems coming up.

I already sent a bug report to TNT and i hope that someone will figure out what's wrong.


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 Post subject:
PostPosted: Sun Jun 20, 2004 11:08 am 
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Are you behind a firewall or something? That might have some effect on it?


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Thanks Rachel!


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