Frozen Situation - Staff Emails

Axe · **Posts:** 2155 **Joined:** Thu Jun 10, 2004 4:21 pm

I wrote to William, explaining my situation, and I got this -

Quote:

Hi,

This account was found to be owned by the same person as an account that was
asking for others' accounts, and cannot be returned.

If you have any other questions, don't forget to include the entire text of this
e-mail with your username clearly at the top. This will help me better address
your situation.

Will W.

mailto:william@support.neopets.com

Does anyone know any other staff members email that I could try, and possibly get a fast reply?

xjox · **Posted:** Thu Oct 21, 2004 9:11 pm

I would keep speaking to the person who sent you that email. But, some people have said Carmen....dont know for sure cos Ive not had that problem. Good luck though!:)

Axe · **Posts:** 2155 **Joined:** Thu Jun 10, 2004 4:21 pm

xjox wrote:

I would keep speaking to the person who sent you that email. But, some people have said Carmen....dont know for sure cos Ive not had that problem. Good luck though!:)

Carmen? Would that be mailto:carmen@support.neopets.com?

xjox · **Posted:** Thu Oct 21, 2004 9:28 pm

Xalaxracer wrote:

xjox wrote:

I would keep speaking to the person who sent you that email. But, some people have said Carmen....dont know for sure cos Ive not had that problem. Good luck though!:)

Carmen? Would that be mailto:carmen@support.neopets.com?

yep as far as i know people have said good things about her!

Axe · **Posts:** 2155 **Joined:** Thu Jun 10, 2004 4:21 pm

xjox wrote:

Xalaxracer wrote:

xjox wrote:

I would keep speaking to the person who sent you that email. But, some people have said Carmen....dont know for sure cos Ive not had that problem. Good luck though!:)

Carmen? Would that be mailto:carmen@support.neopets.com?

yep as far as i know people have said good things about her!

Thanks man, I mailed it to her a few times, incase she missed it, thanks, and I hope it works!

Dustin · **Posted:** Thu Oct 21, 2004 9:59 pm

William emailed me back too.. and yet, still no reply from him. I'll try Carmen too.. Thanks.

Veritaserum · **Posts:** 85 **Joined:** Tue Oct 19, 2004 5:58 pm

Carmen e-mailed me 2 days after, and she definetly said I won't get my account back.

Yoshi · **Posted:** Thu Oct 21, 2004 10:46 pm

Moving to Neopets Help, and here's the Help forum's FAQ, with emails included.

Axe · **Posts:** 2155 **Joined:** Thu Jun 10, 2004 4:21 pm

Yoshi wrote:

Moving to Neopets Help, and here's the Help forum's FAQ, with emails included.

Thanks Yoshi

hydruxo · **Posted:** Fri Oct 22, 2004 6:34 am

Xalaxracer wrote:

I wrote to William, explaining my situation, and I got this -

Quote:

Hi,

This account was found to be owned by the same person as an account that was
asking for others' accounts, and cannot be returned.

If you have any other questions, don't forget to include the entire text of this
e-mail with your username clearly at the top. This will help me better address
your situation.

Will W.

mailto:william@support.neopets.com

Does anyone know any other staff members email that I could try, and possibly get a fast reply?

My best advice would be pesist with this staff member. Provide him details of every account that you've ever made.

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