Mon Sep 08, 2014 11:03 pm
Boooo on Habi and Petpet Park being gone after this - really bummed more about Habi, as I was just starting to think about opening it back up for extra NPs per day. Ah well.Transition Update - The move to our new home at JumpStart continues and we're almost ready for a very big step: the transfer of all code, databases, and server infrastructure! The programmers have had their 'DO NOT DISTURB' headphones on for the past few months now and we expect to get the 'GO GO GO' nod from them soon. So, we wanted to give everyone a heads up about the upcoming downtime and provide info on what you can expect. WALL OF TEXT! Here's the scoop:
Downtime: The entire site needs to come down for the move and will need to remain down until everything is ready on the other side.
*This also includes the NC Mall, Premium account management, the Help Centre... everything!
*You will see a Down for Maintenance Pteri during the downtime. There's also the possibility of an error telling you that the website doesn't exist during certain points in the process. Do not fear! That's normal and we do exist... mostly.
Length: We currently anticipate about two days of downtime.
*If you want to get updates during the move or find out when we're back up, you can follow us on Twitter or Facebook. We will probably hand out virtual pizza and stuff.
Timing: Right now it looks like we'll be ready to begin either later this week or early next. We'll post another update as soon as we have more timing info for you!
Your Account: All your account data is safe and sound and your Neopets will be there to greet you when the site returns!
Side Effects: Unfortunately, because of their size and the work required to migrate them, a couple big things won't be included in this transition.
*Habitarium: Professor Clodbottle is hoping to have a gift for everyone after the move, as a thank you for helping him with his experiments.
*Petpet Park: Petaria will not be accessible after the transition. If you happen to also be a Petpet Park member, you'll be receiving more information soon about that site and your membership.
Premium Members: We'd like to make up for your lost time with some free NC. It will be delivered via Neomail within a few days once we return from the downtime.
NC Shoppers: We'll make up for any items you used that were affected by the downtime. More info will be provided when we come back up.
*WHEW* Sorry for the wall of text but we wanted to provide as much info as possible. We'll keep everyone updated as we get closer. Thanks so much for your patience during the move (and in the months since the sale to JumpStart)! We hope to make this move as quick and painless for you as possible.
Mon Sep 08, 2014 11:32 pm
Tue Sep 09, 2014 2:37 am
Tue Sep 09, 2014 7:27 pm
Sat Sep 13, 2014 12:39 am
Mon Sep 15, 2014 11:23 am
Mon Sep 15, 2014 10:05 pm
Tue Sep 16, 2014 2:47 pm
Tue Sep 16, 2014 9:55 pm
Transition Update! - The time is finally upon us! The team is ready to go so we'll begin the transition starting tomorrow -- Wednesday, September 17 (NST). Downtime may not start until late morning so we're going to try to sneak in our dailies early. Shhh.
To recap, here's what's happening:
Everything will be down and inaccessible for two or three days. We hope to be back some time on Friday. (We'll update Facebook and Twitter with any information if things change!)
You'll see a Down for Maintenance Pteri page or a notice that Neopets doesn't exist during this time.
Your account data and your Neopets are safe and will be waiting for you on the other side.
Premium and NC Shoppers: We'll be making up for any time/items affected by the downtime! We'll post more information when we return.
Habitarium and Petpet Park will no longer be accessible after the transition. (Petpet Park members will be getting more information soon.)
NEW - Key Quest will likely be inaccessible when the site returns but we plan to bring it back up within a week or so afterwards.
NEW - There will be no New Features updates on those days! This means that Poogle Day will be celebrated when we return. (Fear not, Poogle lovers!) We'll also likely move the Neopian Times to Monday depending on when the transition is done.
That's it! We'll see you on the other side. We won't be rocking back and forth in our office chairs clutching our Neopets plushies while the site's down... probably.
Wed Sep 17, 2014 4:44 pm
Wed Sep 17, 2014 6:18 pm
We'll be taking the site down at ~11:15am PST (in approximately 30 minutes). It could go down earlier than that, so please get your neoaffairs in order as soon as possible, complete all trades and shenanigans, and we'll see you all on the flipside!
~The Neopets OH NO IT'S TIME Team
Neopets.com is down for extended maintenance while we move servers, databases, and old pizza!
We expect to return on or before Friday, September 19th, 2014. (NST) Until then, please visit us on Facebook or Twitter for updates.
See you on the other side!
- The Neopets Team
Wed Sep 17, 2014 11:59 pm
Fri Sep 19, 2014 12:53 pm
Fri Sep 19, 2014 1:24 pm
Yeah. I went to both their Twitter and Facebook feeds this morning. Nada. Their last posts were the "site's going down" from 2 days ago. I feel very informed... not.Siniri wrote:I'm so glad TNT is keeping us informed via Facebook and Twitter... If they're going to write that, they should actually do it... Well, guess I'll check the site after work today. Maybe it will be up. I don't mind how much time they take, if that helps them do it right.
Fri Sep 19, 2014 6:46 pm