I think I might've been hacked!

[NeoPet_online]

Okay, so about 13 minutes ago I noticed my password had been changed when I was trying to change my userlook-up. I tried to change it back but found myself logged out of my own account, and it can't seem to log back in, I'm really scared because it is my premuim account, and my mian one as well, is anyone getting logged out and not being able to log in or???

Edit: So far nothing has changed, but my trades are still up and my pets are still intact. But it seems that the person who did this changed my email settings as well, I am so scared guys :(:(:(

Last edited by NeoPet_online on Sat Jul 29, 2006 9:13 pm, edited 1 time in total.

[Rubywinged]

Quick request your password to your email if you can get in change your password AND email I hope you had pins set cause it deffently sounds like someone snagged your account.

[NeoPet_online]

I've requested it like 20 bajillion times >.<, and I did have pins, so they can't disown any of my pets.... Ugh, this sucks so bad.

Hmm... Now this is even wierder, on my side account I changed my email, and I haven't received an activation email either.... And I got my brother to ask for his password, just to see if it was working, and he still hasn't recieved his after nearly an hour... And he requested it over 2 times... Maybe this is all just a glitch?

[stampsyne]

If someones has your password and changes it, you will get automatically logged out. If they change your listed e-mail to one of thiers at the same time, you will never recieve an e-mail with the password. You will get an e-mail saying your e-mail has changed, but they can be slow.

Just to be on the safe side, drop a line to the premium help-line (you should still have portal access) and ask them to investigate or even freeze your account. Darkest possibility - Someone can be trying to guess your PIN right now.

[NeoPet_online]

I finally got it back!!! I guess they changed back the password after they saw they couldn't guess my PINs, I'm so relieved!!!!

Thanks to both of you for helping me out

[oldie]

congratulations glad you got it back that happend to my son he lost everything 4pets, all his items,all the things in his shop plus 500k+ in his bank

[NeoPet_online]

Ugh, I would have died!!! I'm so sorry that happened! But I'm also glad I got off well.