I'm certain TNT said in a recent editorial that mistakingly playing a game on a side account
wasn't a freezable offense, so long as you didn't "make a habit of it." That they froze all your accounts sounds... weird to me. I've only been on the site for 8 months, though, so I'm not too familiar with TNT's actual policy.
Anyway, I'd do what Elwing_elfje said and e-mail them once a week about it, maybe even attach the e-mail they sent you saying you could get one of your accounts back (although why you wouldn't get both back is beyond me
). I'd also point out what they wrote in
this editorial here:
Quote:
Doing much of ANYTHING on our extra accounts could result in losing all of the things we've honestly worked so hard for. I've heard so many stories where people didn't realize they were in their side account, and played a game or something and were frozen. My suggestion is that we have another default sidebar, so that we can all easily tell our accounts apart! Please? We honest players could use another safeguard... ~ magicpinball
Don't worry; we ourselves have all done that before. If you've made a mistake and have accidentally done a daily or played a couple games in an alt account thinking it was your main, no need to freak out. Just don't do that particular daily or play those games in your main on that day. We know accidents like that can happen. Just don't turn an occasional mistake into a habit of "accidentally" playing in your alts. That's when you'll be frozen.
Bold is mine.
Good luck getting your accounts back.