Pink Poogle Toy Forum

What is NeoCharge™?

The NeoCharge system is basically a new way of addressing two important problems that have been impacting Neopets and its users.

Firstly, many of you may have noticed the influx of new users to Neopets. This is good! We're happy to have the opportunity to entertain so many people around the world! However, while we have over 200+ servers to handle this load, it seems that's just not enough for the millions of visitors we have every day, and we aren't able to upgrade fast enough to keep up! The NeoCharge system helps make sure that users only load the pages they need to, and don't constantly refresh over and over, using up valuable resources. This should make the site run more smoothly for everyone!

Secondly, with inflation climbing higher every day, we needed to find a way of stabilizing the economy. Before the NeoCharge system, Neopoints entered the Neopian economy at a rate that was approximately 400% greater than the rate at which they left the economy! Any economist will tell you that's not a very good thing. Not only does it greatly unbalance the economy, it causes mass inflation and severely rising prices (among other things). With the NeoCharge system, we can steadily remove Neopoints from the economy at a rate roughly equivalent to the rate of Neopoints entering. This means less inflation, lower prices, and a happier Neopets experience for everyone!

So there you have it - the two major reasons behind NeoCharge. And we're not done with it! We will constantly review the system to make sure it's doing its job. We don't want to take more Neopoints out of the economy than we have to, and we definitely don't want larger, more costly areas of the site to be restricted to only the wealthiest Neopians, so please bear with us while we adjust the numbers early on and into the future.

Thank you for reading, and as always, thank you, thank you, thank you for playing Neopets!

- The Neopets Team

But why aren't my Neopoints deducted right away?

In order to avoid incurring debt that would lead to various account restrictions, you will have the chance to earn the necessary Neopoints to pay off your bill, which will be required to be paid in full one week after your current bill starts or unless your bill accumulates to 50,000 NPs (whichever comes first).

What if I don't or can't pay?

You will need to pay within a week of your last payment, or before accumulating charges in the amount of 50,000 NP (whichever comes first).

If you are unable to pay your bill, your account will be flagged for review and a support staff member will be required to investigate. The support staff must first judge whether your account possesses sufficient assets to cover your accrued debt. If so, the support staff will then take necessary action to compensate for your unpaid debt which could result in one or more of the following:

- Item(s) removed from the account
- Your Neopet(s) put up for adoption
- Access to certain parts of the site being restricted
- Twice as many ads that you have now (if you are a premium member, yes, you will start seeing ads again)
- Any painted Neopets will be returned to a normal colour

So please, be sure to pay on time before any of this happens to you.