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CrewWolf
 Post subject: FAQ page? Since when?
PostPosted: Tue Mar 29, 2005 5:19 am 
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http://www.neopets.com/s/index.phtml How long has this been up? And why didn't they release it sooner? Or publicize it more? :o Help Chat would be out of the job with that around!

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Runevalkyrie
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PostPosted: Tue Mar 29, 2005 5:30 am 
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It's been released to the public for at least a month and a half or two (premium users had access to it for a while longer)

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CrewWolf
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PostPosted: Tue Mar 29, 2005 5:36 am 
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Well, at least its not that old. I was afraid the first words I'd hear would be "Geez Crew. Where've you been?"

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stampsyne
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PostPosted: Tue Mar 29, 2005 5:56 am 
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It's just an extended guide to the forms ya fill out to report bugs and such, but it looks much better.

:D

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Fizzy
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PostPosted: Tue Mar 29, 2005 6:49 am 
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Wow, I never knew that existed! It does have lots of helpful information, and it's nicely organized.

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Chakra_
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PostPosted: Tue Mar 29, 2005 1:18 pm 
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Yeah. Not too shabby after all. Good find.

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Qanda
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PostPosted: Tue Mar 29, 2005 1:31 pm 
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CrewWolf wrote:
Well, at least its not that old. I was afraid the first words I'd hear would be "Geez Crew. Where've you been?"

My first impulse was to say that. :P I saw that page about a month ago, when I wanted to report a bug. I do agree that it should be publicised more, so that newbies will know more about the site.

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i_love_starburst
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PostPosted: Tue Mar 29, 2005 4:12 pm 
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I never even knew about that! :o Is it advertised, because I had no idea it existed. :/

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AFI_Sorrow
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PostPosted: Tue Mar 29, 2005 4:23 pm 
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Huh, I didn't know it existed either. Like Qanda said, it really should be more publicised. They should put the link for it on the bottom of the page by About Us and Contact Us.

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Rachel
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PostPosted: Tue Mar 29, 2005 5:34 pm 
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i didnt know it existed either, but it does say it's still in beta testing mode...

its great they've finally made one tho!!
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lothwe
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PostPosted: Tue Mar 29, 2005 5:46 pm 
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omg :o that's awesome! now people won't think I'm crazy when I go around telling them that giveaways aren't allowed, and that no I won't make them graphics for "tips" or not :x

I've seen it once before - they really need to publicize it more. Lots of useful information.

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.ccy
 Post subject:
PostPosted: Tue Mar 29, 2005 6:35 pm 
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r4che1 wrote:
i didnt know it existed either, but it does say it's still in beta testing mode...

its great they've finally made one tho!!
.

Beta testing mode?

What's there to test in a FAQ?

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Rachel
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PostPosted: Tue Mar 29, 2005 7:11 pm 
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.ccy wrote:
r4che1 wrote:
i didnt know it existed either, but it does say it's still in beta testing mode...

its great they've finally made one tho!!
.

Beta testing mode?

What's there to test in a FAQ?


maybe they're still taking suggestions for questions? or its a weird disclaimer somehow, so that even if it says it in the FAQ its not necessarily completely true, and if you get frozen, nope, it was ina Beta, not their fault! (sorry, not in an overly optomistic mood, i've been learning about motor systems and had a needle stuck in my arm, i think it's forgivable!)
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meowth1982
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PostPosted: Tue Mar 29, 2005 7:26 pm 
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I actually posted some screenshots of this a while back on the Unreleased thread when it was released to premium members...I was starting to wonder when they'd take it public, I think it's a wonderful idea!

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bex
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PostPosted: Tue Mar 29, 2005 9:04 pm 
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It looks good, I'm glad they added it. I just wish they had a full text list of all of the questions somewhere so that it is easier to find them/see a full list to make other suggestions.

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