3 personalized replies in 2 days (WOW!! :D)
Tue Jan 11, 2005 4:56 pm
Sadly...
This account has been inactive for too long and cannot be returned.
Please feel free to open a new account. Thank you for the email.
and then
I'm sorry, but this account cannot be returned to you. Please feel free
to make a new account. Thanks for writing.
And a different person
This account has been inactive for too long and cannot be returned. Please feel free to open a new account. Thank you for the email.
And yes, I realize this is not a personalized reply... but its as personalized as Neopets will get. The account was over a 1 year old
The people were Carmen (mailto:Carmen@neopets.com) and Darcy (mailto:darcy@support.neopets.com). Darcy replied twice, within one day of each email being sent, and Carmen took two days.
This account has been inactive for too long and cannot be returned.
Please feel free to open a new account. Thank you for the email.
and then
I'm sorry, but this account cannot be returned to you. Please feel free
to make a new account. Thanks for writing.
And a different person
This account has been inactive for too long and cannot be returned. Please feel free to open a new account. Thank you for the email.
And yes, I realize this is not a personalized reply... but its as personalized as Neopets will get. The account was over a 1 year old
The people were Carmen (mailto:Carmen@neopets.com) and Darcy (mailto:darcy@support.neopets.com). Darcy replied twice, within one day of each email being sent, and Carmen took two days.
Tue Jan 11, 2005 5:11 pm
Wow ...3 ...
I'm still waiting for them to reply to the email I sent back in December.
I'm still waiting for them to reply to the email I sent back in December.
Tue Jan 11, 2005 6:09 pm
This account has been inactive for too long and cannot be returned.
Please feel free to open a new account. Thank you for the email.
From jennifer (mailto:jennifer@support.neopets.com) took two days.. just got it now.
Looks like TNT is finally stepping up.
Please feel free to open a new account. Thank you for the email.
From jennifer (mailto:jennifer@support.neopets.com) took two days.. just got it now.
Looks like TNT is finally stepping up.
Tue Jan 11, 2005 7:58 pm
Probably because of the reduced level of spam in chat boards, and less reporting.
I love these new rules...its reall yscaring the spammers into line
I love these new rules...its reall yscaring the spammers into line
Tue Jan 11, 2005 10:04 pm
Yea, I just got the same replies from darcy and carmen...
Tue Jan 11, 2005 10:08 pm
*sigh* I sent an email to Carmen and Darcy... still awaiting reply
[edit]I got an auto-reply from Carmen stating that my account has been frozen for cheating and as such I can't get my stuff back. Apparently, she didn't even read that I wasn't cheating... or nobody on the Neopets staff believes me. Any ideas what I can do to prove it to them?
[edit]I got an auto-reply from Carmen stating that my account has been frozen for cheating and as such I can't get my stuff back. Apparently, she didn't even read that I wasn't cheating... or nobody on the Neopets staff believes me. Any ideas what I can do to prove it to them?
Tue Jan 11, 2005 10:15 pm
Hah! Its not been too long.. mine was almost 2 years old and I got it back after I complained and said I could still view my neodeck & such, they are wrong. 
replies
Tue Jan 11, 2005 10:33 pm
Cool, 3 replies in 2 days!
I wish they'd be that fast with activating the results of sending in the consent form. -.- I've gotten replies from Carmen pretty fast, and about my consent form "Justin A" replied within a week. =) They're decent enough with replying to me, but 3 in two days is great!
I wish they'd be that fast with activating the results of sending in the consent form. -.- I've gotten replies from Carmen pretty fast, and about my consent form "Justin A" replied within a week. =) They're decent enough with replying to me, but 3 in two days is great!
Tue Jan 11, 2005 11:17 pm
Urthdigger wrote:*sigh* I sent an email to Carmen and Darcy... still awaiting reply
[edit]I got an auto-reply from Carmen stating that my account has been frozen for cheating and as such I can't get my stuff back. Apparently, she didn't even read that I wasn't cheating... or nobody on the Neopets staff believes me. Any ideas what I can do to prove it to them?
What'd they say you were doing to cheat?
Wed Jan 12, 2005 12:29 am
Sorry guys 
I've heard many times that an account that's going on a year of being frozen won't be returned.
Dustin, I think you were very lucky to get yours back!
Urth, I don't know what to tell you. You weren't cheating, per se, but technically, and according to the special rule they posted (can't find), you did cheat by letting her play and send a score on your account. I know, no trophy, no av - which is what that rule was written for, but I guess they're lumping anything like that together. It would be nice if things were looked closer and each case was looked at in its entirety.
I've heard many times that an account that's going on a year of being frozen won't be returned.
Dustin, I think you were very lucky to get yours back!
Urth, I don't know what to tell you. You weren't cheating, per se, but technically, and according to the special rule they posted (can't find), you did cheat by letting her play and send a score on your account. I know, no trophy, no av - which is what that rule was written for, but I guess they're lumping anything like that together. It would be nice if things were looked closer and each case was looked at in its entirety.
Wed Jan 12, 2005 1:25 am
Dustin wrote:Hah! Its not been too long.. mine was almost 2 years old and I got it back after I complained and said I could still view my neodeck & such, they are wrong.
What exactly did you say? I really could use that account back =D
Wed Jan 12, 2005 1:57 am
everconfused wrote:Urth, I don't know what to tell you. You weren't cheating, per se, but technically, and according to the special rule they posted (can't find), you did cheat by letting her play and send a score on your account.
EC, it's on the wall of shame. Quote: "Avatar/Flash Game Scams:
Another scam involves you giving your password to a scammer in the hopes of either getting an avatar or a trophy for one of the games. No matter what they promise you, by giving someone else your password you will lose your account... either because they have stolen it or because it will get frozen (since you have cheated by having someone else play games for you). "
Urthdigger, unfortunately, it seems to apply even if she was a family member. If I remember correctly, both of you were on the account at the same time (you at home and she at work)--that's probably what brought out the red flags.
Wed Jan 12, 2005 2:19 am
Yes, Morningstar got it right. She was playing on my account at work while I was at home. Naniwai, they never told me how I was cheating. I just picked the most logical thing that happened. The only other odd anomaly was that I got a perfect score on level 2 of Mootix drop on medium difficulty. Anyhow, with the new suspension thing, I'm emailing all the emails I can find, asking them to look over my case again. Anyhow, I've kinda hijacked this thread, so if anyone wants to continue this discussion, they can make a new thread or continue it via PM or something. I'm always open for chats on MSN, AIM, and Yahoo.