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PostPosted: Mon Aug 09, 2004 11:44 am 
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It is possible and common for people to get at least warned for borrowing. Since a lot of people report others for not giving items back when they have a "lending only" trade. It's the fact that there is no sure fire way of policing it if you will. Since once a trade is completed, the item belongs to who bid on it and there is no way to monitor lending.

A little like getting a pet from the pound when arranged with someone. But I think they were a bit ott freezing. A warning would have been enough.

Think they needs to add more rules. Since borrowing and lending has become very common. Also an increase of people stealing items and people asking for "tips" to borrow items. Which is understandably illegal.


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PostPosted: Mon Aug 09, 2004 1:01 pm 
Beyond Godly
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Untouchable Dragon, I feel so sorry for you.

My daughter's account was frozen last December due to the chat boards. And, she like you, did nothing wrong. Her account was frozen because someone lied to the staff and reported that she was scamming. This same person was eventually frozen for filing too many false reports. So, it appears, that the staff relies on the person's report rather than reading what was actually written on the boards.

I wrote an email to two different staff members after my daughter's account was frozen. I got an email from William that basically confirmed my theory. The email said that because there are so many posts and so few staffers to read them, that the staff has to rely on the reports of the users in order to enforce Neopets's rules. The problem is that they do so, even if those people who are reporting do not know the rules--and, even more troubling, even if the staff person doesn't actually check the post to see what was written.

I suggest that you don't wait on a response from your frozen report, but send emails and maybe even a postage-stamp letter to the staff. I got my daughter's account back by using three arguments and I think this might help in your situation, also.

First, I pointed out that there was nothing in the rules that said that what my daughter was doing was against the rules (she was giving away presents). Same applies in your case. There is no rule against borrowing or lending items.

Second, I lurked on the boards from my account and found a number of people doing the same thing as my daughter. I printed out their posts. I then checked back to see if any of them mentioned getting warnings and checked their accounts later to see if any of them had been frozen. No one had. I collected over 40 names of people doing the same thing as my daughter. In my email, I listed their names, the title of their topic board, and the date and time the topic board was made. I then used the argument that, if what my daughter was doing was against the rules, it was unfair that the rules weren't being applied to everyone else who was breaking that same rule.

Third, I suggested the argument that perhaps the staff person who froze my daughter's account didn't check to read what she had written, but had instead relied solely on what the person who reported her had said.

My daughter's account was unfrozen the day after I sent the email.

I wrote a few long posts about frozen accounts (yes, typical Morningstar posts :roll: ) in the Help section. It is chocked full on suggestions on how to write a letter to the staff after you have been frozen. If you decide to write a letter or email to the staff, you might want to check it out: http://www.pinkpt.com/forum/viewtopic.php?t=3298

PM me if you need any help, OK? And, I will cross my fingers for you.


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PostPosted: Mon Aug 09, 2004 3:39 pm 
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By any chance did you ask to borow someone's pet for an avatar, and offer collateral?


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PostPosted: Mon Aug 09, 2004 5:17 pm 
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I never report anyone..

To me, it's a waste of time,

It takes to long..

;)
Well.. sorry you got frozen, when i got frozen once for ABSOLUTELY NOTHING.. my mom actually CALLED Adam, and was yelling at him,

Ca-Ching!

My account was back!
(i dont know what she said.. but adam was probably scared ;))


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PostPosted: Mon Aug 09, 2004 5:27 pm 
Beyond Godly
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Oh not again! You went through so much to get your account back...

I think borrowing/lending is one of those grey "unwritten rules" areas. Some people do it and have no problems, but after doing some lurking on the av board, I have seen warnings and freezings (more freezings than warnings) for it.

I think? it's because alot of people are doing the asking for "tips" or "donations" -- kind of like having a contest and calling it something else to try to bypass the rules, but what they're doing is asking for a fee - which is against the rules.

Also because people have lent av items and never see them again. They'll see the person they "lent" to selling the item on the tp or an auction then go and report them. I've also seen people ask for high collateral, lend something, then not trade the borrower's collateral back. I've seen people frozen for asking for collateral ... so it looks like they really don't want people lending or borrowing.

I, in this case, think it's the fault of the scammers - the lenders and borrowers who don't return the items/np, the people who started and still try that "pool" thing, the people wanting fees and I also hold Neo partly responsible for all of this. Too many super expensive, rare/retired items needed for avatars and people being competitive wanting them. After the first one, I think it was the Chokato av, there were alot of freezings and alot of problems. That should have been a signal that these types of avatars were not a good idea.

Lastly, as always, posting something like this on the boards is a bad idea. People get the wrong idea or they're just looking to see how many people they can report -- for anything and everything. That "report this message" link has got to go. No one's reading posts it seems. They're looking a reports or just a post title and BAM you're frozen for something taken out of context or because someone's feeling mean or power tripping (report-happy members).


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PostPosted: Mon Aug 09, 2004 5:30 pm 
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Pimboli wrote:
I never report anyone..

To me, it's a waste of time,

It takes to long..

;)
Well.. sorry you got frozen, when i got frozen once for ABSOLUTELY NOTHING.. my mom actually CALLED Adam, and was yelling at him,

Ca-Ching!

My account was back!
(i dont know what she said.. but adam was probably scared ;))


LOL, well, if I don't get my account back, I'd probably quit neopets, putting my loss above 10mil


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PostPosted: Mon Aug 09, 2004 6:51 pm 
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Good luck on getting your account back, I've been trying to get mine back for two years and I finally got a notice in my e-mail that said it was inactive for too long and they couldn't get it back :x I know I am never ever using the NeoBoards again.


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PostPosted: Mon Aug 09, 2004 7:09 pm 
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kamehameha0 wrote:
Good luck on getting your account back, I've been trying to get mine back for two years and I finally got a notice in my e-mail that said it was inactive for too long and they couldn't get it back :x I know I am never ever using the NeoBoards again.


Thats too bad! You've been trying for two years?


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PostPosted: Mon Aug 09, 2004 10:16 pm 
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untouchable dragon wrote:
kamehameha0 wrote:
Good luck on getting your account back, I've been trying to get mine back for two years and I finally got a notice in my e-mail that said it was inactive for too long and they couldn't get it back :x I know I am never ever using the NeoBoards again.


Thats too bad! You've been trying for two years?


And I've been trying for almost a year now... and got a respons back similar to kamehameha0's. It seems that if it goes for more than 6 months nowadays, the chances of you getting it back are slim to none.

I hope you hear back from them before that time period, though! Good luck!

And in another of your comments, if you don't get the account back you'd quit? If they froze my newer account, I'm gone, because I don't post on the neoboards, don't trade items, and play by the rules as well as I can. Freeze me once by accident, shame on you.. freeze me twice, shame on me for sticking around.


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PostPosted: Mon Aug 09, 2004 11:36 pm 
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Pimboli wrote:
I never report anyone..

To me, it's a waste of time,

It takes to long..

;)
Well.. sorry you got frozen, when i got frozen once for ABSOLUTELY NOTHING.. my mom actually CALLED Adam, and was yelling at him,

Ca-Ching!

My account was back!
(i dont know what she said.. but adam was probably scared ;))


Were did she get his phone number??? :o

untouchable dragon, I remeber the first time your account was frozen, and now this is the second time... I'm shocked on how neopets can be unfair and how newbies go report-happy. That's why I try to stay away from the boards...
You can try snail mail, I heard that works, but since it is the second time you got frozen, I really hope they will unfreeze your account. Good luck! ;)


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PostPosted: Tue Aug 10, 2004 2:36 am 
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That's outrageous that they freeze people before even seeing if they did anything wrong. Someone could have a grudge against you, and therefore just make something up to get you frozen.

I think they might have rozen you because maybe some people have "asked" to borrow tings before, but it ended up being a sneaky way to get that person's items. If that happened, though, I'd say shame on the foolish user who gave the person the item.


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PostPosted: Tue Aug 10, 2004 2:42 am 
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best of luck in getting your account back :) and to all those who were frozen for no good reason [scammed etc etc][including me] :hug:


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PostPosted: Tue Aug 10, 2004 6:37 am 
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Ah, I see people remember me from last time, that was in April were there was the massive glitch and all the freezings (that surely wasnt my fault)

This time, if I said something wrong, I surely didnt mean it!

I'd like to thanks Morningstar for helping me so far! and for supporting me!


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PostPosted: Tue Aug 10, 2004 7:07 am 
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Wow, that's unfair. Did you just ask anyone, outright? Some people like to report othersa for no reason. :( My condolences.





Oh. My. God. Johnnydontgo is so incredibly cool. She's so wise and helpful when it comes to things like these. I want to be just like her. <3


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PostPosted: Tue Aug 10, 2004 7:13 am 
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SierraRaven wrote:
EDIT: I just checked the Help boards over at Neo and found the Hilary Duff board. It is pretty harsh, although it's obviously playful. The thing that stands out to me, though, is any board titled, "i hate hillary duff post again if u hate", really has no business being put on the Help message board. The Help boards are for people who need help with Neopet-related things.


Are you sure? I think it isn't the same person, he mentioned that his board was deleted after he got a warning. And the board's title didn't have "I hate",
I think it had something like "I dont like Hilary Duff that much..."...

But, I'm not sure. He might have lied 'bout it.


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