now I'm frozen. EDIT: UNFROZEN EDIT: False alarm!

Wed Oct 27, 2004 10:38 pm

Well, I hit one million NP and got frozen. Wonder if they think I've been cheating. I have won the last five mystery picts. There is no other reason why I would be *Sigh*

EDIT: An insightful letter with exact details sent last night has gotten me unfrozen today. Happy Dance! Thank you all for your concerns.

Now, TELL ME WHAT I"VE MISSED!

EDIT: When I got a letter from neopets telling me that my account was unfrozen, I was able to log in. I collected bank interest and then was frozen again

What ... the.... !!

Last edited by stampsyne on Fri Oct 29, 2004 10:26 pm, edited 5 times in total.

Website · Wed Oct 27, 2004 10:46 pm

Well, start out with the basics. Check out the reason why you were frozen(It'll say at the screen after you log in). Even if you believe it to be untrue, its important to recognize what the Neopets Team believes you've done wrong. Each reason "governs" certain aspects of an account(ie. if you had a glitch with games and you were frozen for playing games then you have a reason to be unfrozen). Essentailly you want to look at the reason and think of anything odd or against the rules or even partially agaisnt them that you could've committed.

in addition, those last five Mystery Pics, did you particapate in neoboard conversations about them or go about it on your own?

Wed Oct 27, 2004 10:46 pm

Nooooo, i'm so sorry!
I don't see why the MP thing would be a cause for freezing, but hey, it's neopets...
Anyway, hope you get un-freezed soon :\

Wed Oct 27, 2004 10:52 pm

It says "This account was one of many being used by the same owner to earn Neopoints." I do have a gallery account (And I STRICKTLY follow rules that say no NP making on it. I didn't even collect a newbie pack!). Darn web cafe computer may be to blame. Lots of people use it. My gallery was frozen as well. My co-worker got his main frozen but not his storage account.

So Sad. I made it to one million on my first account and got frozen as well. Same reason. I may not create a third account.

Oh, and I NEVER post in neoboards. Only ppt!

Last edited by stampsyne on Wed Oct 27, 2004 11:02 pm, edited 2 times in total.

Wed Oct 27, 2004 10:55 pm

My friend, a neopets user name Dorkiee, had her account frozen.

She and her sister were both iced, no word yet

Website · Wed Oct 27, 2004 11:04 pm

stampsyne wrote:It says "This account was one of many being used by the same owner to earn Neopoints." I do have a gallery account (And I STRICKTLY follow rules that say no NP making on it. I didn't even collect a newbie pack!). Darn web cafe computer may be to blame. Lots of people use it. My gallery was frozen as well. My co-worker got his main frozen but not his storage account.

So Sad. I made it to one million on my first account and got frozen as well. Same reason. I may not create a third account.

That's probably why you got frozen, the web cafes flow of patrons means that plenty of people logged on to do their dailies and what not. I wouldn't be surprised if you asked around the cafe about Neopets that you would fine someone else who was frozen. It's a good reason and if you're able to explain this, you could get your account back.

Wed Oct 27, 2004 11:17 pm

Did you answer the Mystery Pic with more than one of your accounts? I know that lately a lot of people have been getting frozen for submitting multiple answers to Lenny Conundrum by using different accounts, maybe they're doing the same thing with Mystery Pic.

Wed Oct 27, 2004 11:39 pm

send them the name, address, website and email address of the webcafe - the more information you provide, the more likely they are to believe you...

Wed Oct 27, 2004 11:47 pm

that blows...
so you have an account for saving things in???
it's forbidden, but good idea?

anyway, getting frozen, I got that once and I don't even remember why...i forget what I did, but pinkyt22, I hated the name...my original was OMWFC...meh

Wed Oct 27, 2004 11:48 pm

Evilone wrote:send them the name, address, website and email address of the webcafe - the more information you provide, the more likely they are to believe you...

Pardon my questioning...

But what is Webcafe? o_O

Thu Oct 28, 2004 12:10 am

Jonathan wrote:
Evilone wrote:send them the name, address, website and email address of the webcafe - the more information you provide, the more likely they are to believe you...

Pardon my questioning...

But what is Webcafe?

Place you use the internet away from your own computer.

I'm so you were frozen, Stampsyne.

You are so nice, you don't deserve it..

Thu Oct 28, 2004 12:47 am

uck, just uck. cant they do some research before they simply click the "freeze" button?! it's just so senseless. i truely hope you get your account back without too much trouble.

Thu Oct 28, 2004 12:48 am

oh my gosh, thats such a bummer stampsyne. Im so very sorry.

I hope things will work out for the better, and your account will be restored.

*crosses fingers for ya* :hug:

Thu Oct 28, 2004 1:45 am

*sighs* I am so sorry this has happened to you. TNT really needs to realize that a LOT of people log onto their site from places like internet cafes, colleges, libraries, etc. This is one of the reasons I disabled the kids' access to Neopets on our local grade school computer lab.

Thu Oct 28, 2004 2:16 am

That's horrible.

I really hope you get your account back, too many people have been frozen for that reason. I don't log on at school anymore because of it. >.<

Good luck, sorry to hear that. ~_~