What?? Wrong Safety Code??? Grrrr!!!

Thu Jun 10, 2004 12:28 am

I try to log in (since neopets logged me out on a mysterious way) and i type my username...

everythings fine! i see my current neopet!

everythings fine! i enter my p/w

everythings fine! i enter the safety code or whatever, and it says that the safety code is unavailable!

i tried multiple times and it kept going wrong! while i'm actually pretty sure that it was the correct code (for what i could see)

now i can't try it for 59 minutes anymore!

any suggestions how i can fix that?

Thu Jun 10, 2004 12:31 am

i dont know if this has anything to do with it, but neo is currently laggy and i heard that a user can't log in as well

Thu Jun 10, 2004 12:32 am

Do it really slowly?

Otherwise you just cant log in :/

Thu Jun 10, 2004 12:34 am

I'd love to hear suggestions too, since I seem to be in the same situation. It's saying I can't log in because of some incorrect pass/code even though I'm positive I typed it in correctly. =|

Thu Jun 10, 2004 12:36 am

Looks like I'll have to hang out in my chatting account until they fix it :?

Thu Jun 10, 2004 12:43 am

Bluheim wrote:Do it really slowly?

hehe, if it didn't work for me 3 times in a row, yes i DID it slowly

untouchable dragon wrote:i dont know if this has anything to do with it, but neo is currently laggy and i heard that a user can't log in as well

*sigh* let's just hope it's that

[/quote]

Thu Jun 10, 2004 12:45 am

I just tried to log on, and there does seem to be something pretty wrong...the security code doesn't change when I refresh the page. I didn't notice it at first but normally the code changes every time you refresh or enter the wrong code. I would suggest not trying to log in until you see the code change after you hit the F5 key, or the refresh button on your browser.

Thu Jun 10, 2004 12:45 am

It was laggy for my friend now, neopets is on-laggy off-laggy like that so try now

Thu Jun 10, 2004 12:46 am

I can't log-in either. I've tried on more than one account too.

Thu Jun 10, 2004 12:59 am

Medusa wrote:I can't log-in either. I've tried on more than one account too.

Same here--I tried my main and my galleries--and what's weird is that I got the same security code combination of numbers and letters each time I tried to log in.

Thank goodness that others are having problems, too. I got really scared and thought my accounts had been hacked. Now, I see that it must be just another Neopets glitch.

Thu Jun 10, 2004 1:02 am

Morningstar wrote:
Medusa wrote:I can't log-in either. I've tried on more than one account too.

Same here--I tried my main and my galleries--and what's weird is that I got the same security code combination of numbers and letters each time I tried to log in.

Thank goodness that others are having problems, too. I got really scared and thought my accounts had been hacked. Now, I see that it must be just another Neopets glitch.

So far whenever I go to the password entry page the code is always G3F6W4. I regret requesting my password now, this isn't like the glitch where they were messing people's e-mail addresses up, is it? *gets edgy*

Thu Jun 10, 2004 1:08 am

Medusa wrote:
Morningstar wrote:
Medusa wrote:I can't log-in either. I've tried on more than one account too.

Same here--I tried my main and my galleries--and what's weird is that I got the same security code combination of numbers and letters each time I tried to log in.

Thank goodness that others are having problems, too. I got really scared and thought my accounts had been hacked. Now, I see that it must be just another Neopets glitch.

So far whenever I go to the password entry page the code is always G3F6W4. I regret requesting my password now, this isn't like the glitch where they were messing people's e-mail addresses up, is it? *gets edgy*

Waaah!!! I kept getting the same code :shock:

Thu Jun 10, 2004 1:09 am

Argh, I hope it isn't the same. I just sent an email to someone at neo, LOL, I tried to send a neomail but couldn't as I can't log in :shock: I hope someone is working on this, it's going to kill my Plushie Tycoon game.

Thu Jun 10, 2004 1:18 am

It is impossible to create another account, too. But I am glad this is happening to everybody

A question of waiting

Thu Jun 10, 2004 1:19 am

Medusa, that is the same code that I am getting also.

I just sent an email to someone in support about it (they had written me a few weeks back after I had reported a glitch). Hopefully, the email will go through.

It's really dumb that you can't use the "Contact Us" section without having to sign in first. Makes it impossible to report a bug on the sign-in page.