Tue Sep 15, 2020 3:22 pm
Tier 1 - Ultra Rare
1-84 : 85%
85-89: 10%
90-94: 4%
95-99: 1%
Tier 2 - Rare
1-74 : 85%
75-84: 10%
85-89: 3%
90-94: 2%
Tier 3 - Common
1-74 : 85%
75-84: 10%
85-89: 5%
Tue Sep 15, 2020 4:17 pm
Tue Sep 15, 2020 6:45 pm
Tue Sep 15, 2020 7:34 pm
Wed Sep 16, 2020 8:06 pm
http://www.neopets.com/neoboards/topic.phtml?topic=160742379 wrote:Hi everyone,
As many of you know, Charity Corner was released this year with a few changes. We wanted to take a moment to talk about these changes, as well as address the concerns we've heard from the users since we launched the event yesterday.
The first thing we'd like to talk about is the removal of perks. During last year's Charity Corner, the site encountered some technical difficulties as a result of their implementation. This year, our dev team has been focusing their main efforts on converting the site in preparation for the end of Flash. This dev team is also responsible for working on all site events, including Charity Corner. In the interest of directing efforts towards the site's conversion and to avoid unforeseen site bugs and user difficulties due to perks, they were removed from the event.
We'd also like to address the issue of the sticky snowball items. This adjustment was made as a necessary balance change; the Charity Corner donation items are intended to be worth the same amount that it takes to obtain them, similar to the value of other snowball items on the site. The team never intended to intentionally obstruct the event due to this balance change, and we'd like to apologize for any miscommunication this change may have caused.
We've heard your comments and concerns regarding Charity Corner this year, and we'd like to make this right. Adjustments will be made to the prize shop; prices will be reduced on all prizes, and you'll be able to claim a free gift of 500 points to use in whichever purchase you wish. The price changes will be rolling out immediately, and those 500 points will be coming your way soon.
We know we've let you down this year, but we truly do value the community and want to thank you for keeping an open dialogue with us. Our team is doing its best to ensure the future of Neopets, and we hope you'll stick with us as we work to modernize the site approaching the end of 2020.
-TNT
Total Prize Points Earned: 5,356
Prize Points Left: 156
Prize Points Spent: 2,600
Wed Sep 16, 2020 8:24 pm
Thu Sep 17, 2020 1:17 am
Hi Everyone,
This is the second part of our charity corner update. If you spent points in the prize shop before we reduced the prices, you will be receiving a refund of the difference. Additionally if you visit the prize shop you can claim 500 free points by clicking on the little gift box in the lower right corner. Lastly please note that the prize shop will stay open during and after the event ends.
-TNT
Thu Sep 17, 2020 4:27 am
Thu Sep 17, 2020 6:04 pm
Thu Sep 17, 2020 7:59 pm
Fri Sep 18, 2020 12:46 am
CHARITY CORNER NEWS: Heads up Neopians, we will be extending this year's Charity Corner until Monday September 28th at midnight. So, swing by the Charity Corner soon and keep those donations coming!
Fri Sep 18, 2020 3:24 am
Sat Sep 19, 2020 12:41 am
Hi all. Gutterfoot here. It's been a tough week for everyone and we know this years' Charity Corner isn't what any of us expected. There were a lot of issues that we should have been more on top of as well as things like server crashes completely outside of our control.
We've heard everyone's concerns on the Neoboards about the need for more open communication. I personally try to be on the Mobile Beta board as much as time permits me (as I am also a member of the dev team, not a full-time community manager), but it just isn't realistic for all of us. The problem is that the TNT you all see on the boards popping in ARE the dev team as well. Having us be constantly available for communication just isn't viable, especially not while that same team is responsible for both the conversion effort and keeping up with content/events.
Now, I know NONE of this is your problem. This is entirely a problem that TNT needs to handle and we promise that we're going to make an effort to communicate more openly. We want and value your feedback. I appreciate every user who participates on the Mobile Beta board, whether they have dedicated entire pet pages of feedback or just pop-in to report a bug they've noticed. It's all so incredibly helpful to our team.
Circling back to Charity Corner, refunds should be processed and the glitch that prevented some users from claiming their free 500 points should be solved. If anyone feels that their point totals aren't accurate, please send a support ticket and we will try to respond as quickly as possible before the event ends on the 28th of September. We have also fixed the issue where tier 1 and tier 3 mystery capsule drop rates were switched. Those who purchased tier 1 capsules have been reimbursed with new ones. And the capsules within your inventory/prize shop are now reflecting correct drop rates. There won't be any penalties at all since this was entirely our mistake, so everyone is safe. We know we can do better than this and we hope to regain your trust one step at a time.
Sat Sep 19, 2020 2:33 am
Sat Sep 19, 2020 6:03 pm
all good points everyone, thanks fer offering those opinions. i know many have reached out to me personally over the week 'bout the rates but with all the other fires, we left that off. now that things have *hopefully* settled, i'll bring up the rates to the team on monday. thanks again