Sun Oct 08, 2006 6:29 pm
Sun Oct 08, 2006 7:18 pm
WolfMaiden wrote:I've been tryin to get into an account i created over 3 years ago. And it only lets you guess the birthday/password combo 3 times a day. I got the correct password, but I'm struling with the birthday. I know the year was 1985, because on my friends list, for a different account, the age says the account is 21 yrs old.
And now to my point....is it possible that after you've guessed the 3 times, and got them wrong, if you keep guessing the birthday, and get the right one, will it stil let you into the account? Or not?
Sun Oct 08, 2006 7:21 pm
Sun Oct 08, 2006 7:26 pm
Sun Oct 08, 2006 7:31 pm
WolfMaiden wrote:I dont usually put my right birthday on side accounts. And my usual side account birthday is Oct. 31st, but that didnt work.
So it is possible to get into the account after guessing the combo worng after the allowed 3 times?
Sun Oct 08, 2006 7:41 pm
Moogum wrote:WolfMaiden wrote:I dont usually put my right birthday on side accounts. And my usual side account birthday is Oct. 31st, but that didnt work.
So it is possible to get into the account after guessing the combo worng after the allowed 3 times?
It's possible. Just extremely tricky. I'll let you know what Support says to me if they ever get back to me/if you still can't get into your account.
Mon Oct 09, 2006 5:45 am
WolfMaiden wrote:Moogum wrote:WolfMaiden wrote:I dont usually put my right birthday on side accounts. And my usual side account birthday is Oct. 31st, but that didnt work.
So it is possible to get into the account after guessing the combo worng after the allowed 3 times?
It's possible. Just extremely tricky. I'll let you know what Support says to me if they ever get back to me/if you still can't get into your account.
Thanks...I'm in April now....several more months to go. And I just want to know if I have any items on the account or not. And if there is, I'll transfer them to my main account, and then be happy.
Mon Oct 09, 2006 9:51 am
Wed Oct 11, 2006 2:22 am
Hi!
Thank you for your e-mail.
You were asked to provide your birth date because you have not logged into this account for quite some time! This is a security measure to prevent someone from taking over your account.
Before I can help you with this I'll need some information to verify that this is your account. Please send me your username, names on your neofriends list, names of any pets that may have been disowned that you created, items attached to the pet(s), and any PREVIOUSLY USED passwords that only the creator of the account would know.
Also, please reply to this e-mail from the e-mail account that you used to sign up with. Thanks!
If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.
Brandon B.
Wed Oct 11, 2006 2:23 am
Hi!
Thank you for your e-mail.
You were asked to provide your birth date because you have not logged into this account for quite some time! This is a security measure to prevent someone from taking over your account.
Before I can help you with this I'll need some information to verify that this is your account. Please send me your username, names on your neofriends list, names of any pets that may have been disowned that you created, items attached to the pet(s), and any PREVIOUSLY USED passwords that only the creator of the account would know.
Also, please reply to this e-mail from the e-mail account that you used to sign up with. Thanks!
If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.
Brandon B.