Game Fixes
Sun Jun 18, 2006 10:01 pm
A couple of weeks ago i fired off a message to TNT about Castle Battles where I was having a problem. A couple of days later i got a reply saying they would look into it.
The problem still hasn't been fixed and i'm wondering if that response was just automated or an actual reply and if it was a reply how long does it usually take for them to fix a problem.
The problem still hasn't been fixed and i'm wondering if that response was just automated or an actual reply and if it was a reply how long does it usually take for them to fix a problem.
Sun Jun 18, 2006 10:03 pm
What did the reply say, may I ask?
It took about a month for TNT to reply to me about something... And it wasn't even a direct/specific answer to my problem o.o
You can try contacting them again, if you haven't already.. or wait. Good luck, either way.
It took about a month for TNT to reply to me about something... And it wasn't even a direct/specific answer to my problem o.o
You can try contacting them again, if you haven't already.. or wait. Good luck, either way.
Sun Jun 18, 2006 10:04 pm
Most replies you get from bug reports are automated messages. Once in a while I get a response telling me to contact a specific TNT member, but that's about as personal as the messages get. I would try sending them a message again.
Sun Jun 18, 2006 10:19 pm
It said something along the lines of
We thank you for brining this issue to our attention and are trying to resolve it.
Sun Jun 18, 2006 10:22 pm
That's one of their most common automated replies.
Sun Jun 18, 2006 10:24 pm
Oh well thanks for looking into it. 