For Neopets ONLY discussion.
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Help

Sat Jun 03, 2006 3:46 pm

I have not received my activatiion code for my new account.

What should I do?

Sat Jun 03, 2006 3:50 pm

you should just wait or...

You may have entered the wrong email address when you signed up, or your inbox may be too full to accept any more emails (this happens quite a lot if you use a free email service and do not delete your old emails).

You can go to any page on the Neopets site (http://www.neopets.com) and you can request it again. Simply click on the word "activation" in the pink activation box. This will take you to a new page. Scroll to the bottom of the page and click the button to request that your code be sent to you again. If you entered your correct e-mail address, and you signed up for a 13 and over account, it will be sent to you.

If you did not receive or have accidentally deleted the e-mail we sent you stating your activation code, you can go to any page on the Neopets site and you can request it again. Simply click on the word "activation" in the pink activation box. This will take you to a new page. Scroll to the bottom of the page and click the button to request that your code be sent to you again. If you entered your correct e-mail address, and you signed up for a 13 and over account, it will be sent to you.

Thu Jun 08, 2006 1:51 am

Is it possible it is in the junk folder or something?

And yeah.. it might take some time for it to come.
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