Reccommended emails for Frozen? (Sorry to monitors)

[Jitsu]

Dear PPT Forum users,
It seems I've possibly been the victim of yet another "random TNT freezing". I've already got a long paragraph-filled email to send and I've tried each and every email the FAQ page has provided.
Unfortunately none of them work as I receive many emails back insisting there's no such email.
So, I'm asking..

Who have you forum members personally emailed?
Felicity isn't working nor is Iris, and I'm stuck. Supply some people?.

Again, I'm sorry to the monitors. Even though I did not pass up the FAQ page, I just found broken links. <_<;

[Black_Panther]

jennifer from support emailed me back pretty fast but didn't say what i hoped she would but i'm sure i'm in a different spot then you are so drop her an email and wish for the best