What? How'd that happen?

[Axe]

I wake up this smorning to find that all my accounts except one have been hacked, I send all the passwords, I can only get into my old main account.

What do I do?

[Medusa]

If you can't get into the accounts and you haven't been contacted by anyone trying to get something in return for giving your accounts back then the only thing you can really do is send in this form:
http://www.neopets.com/autoform_abuse.p ... se=account

You'll basically have to prove that you are yourself and request that the account be frozen. After that you'll have to contact them again to request to have your account returned to you. The whole process can take a long time and can be very frustrating. Good luck! Sorry to hear about someone getting access to your account though *hugs*

[stampsyne]

TNT are usually VERY FAST to freeze (for it's protection) accounts that have been hacked. I hope you have a swift and sucessful response.

For those who worry about this happening to you, look over the form and save the info asked for somewhere EXTREMELY safe to you have it when soemthing does happen. Do not include password or e-mail in thae list, just in case. Keep your passwords complex. Numbers with cap/non capitalized letters make it much harder for 'guessers' who try to guess what somebody's password is. Know the list of most common passwords and AVOID using things from it avidly. Mispell word pieces if you use them. If you have gallery accounts, have a different password for each, so that the person cannot gain access to all using the one they already know.

[vtothec]

Also make sure you are careful with the out of neo sites you visit...could have cookie grabbers so change your password often and delete your cookies

[FlareEyes]

Also make sure you are careful with the out of neo sites you visit...could have cookie grabbers so change your password often and delete your cookies

Or simply use Firefox and avoid all cookie grabbers automatically. Much more intelligent, yes?

[Medusa]

Also make sure you are careful with the out of neo sites you visit...could have cookie grabbers so change your password often and delete your cookies

Or simply use Firefox and avoid all cookie grabbers automatically. Much more intelligent, yes?

Yes, if using Firefox isn't a problem or isn't against the person's personal preference. I for one go out of my way to avoid using Firefox because I can't stand it, I'm a IE fan.

Having said that, some Firewalls will block cookies.

[Marshmallow Sky]

So, Medusa, why do you prefer IE? I have always wondered wat people who make a conscious decision about web programs and chooses Microsoft.

[Medusa]

So, Medusa, why do you prefer IE? I have always wondered wat people who make a conscious decision about web programs and chooses Microsoft.

I've always had problems with pages showing up in Firefox and I have found that there seems to be a greater delay in the pages starting to load in Firefox than in IE. I want to do things, I want to do things fast and I want to be able to see them in the best condition - IE allows me to do that, Firefox I've found I can't work as well with.

Yes, I know Firefox is, in many ways, better equipped than IE but considering most people on the Internet don't know how to utilise this with respect to the pages they construct it is a useless quality for the most part. I usually try and ensure that any page I make works in both IE and Firefox however not everyone is like me.

Other than that, you could say I'm adverse to change. I started with IE, I know IE, I'll probably stick with IE. Another example is I'm not a Google-r because I know Yahoo better. I prefer to use the things I know how to work to their full potential rather than having to use something but not being able to get the most out of it. Yes, I could probably learn but that takes time and considering IE at current suffices why should I worry?

[bigheapnoname]

this may not have anything to do with your case, but folks who use hotmail/msn messenger to chat with and use the email service for their neopets account seem to find their accounts get broken into.. I heard that its easy to break into hotmail/msn accounts and then they get your email passwords, then once in your email. they send off the forgotten password thingy to neopets. get your password. and "bing" they are into your neopets account.. So I'd advice never use hotmail/msn for your neopets email and never chat with the same email/messenger service you use on neopets...

[Medusa]

*nodds* There is a create new password option for Hotmail, its even there without knowing your current password, you only need to know a few things like locations and then answer a secret question (I suppose if you knew the person well enough you might be able to answer this). After that you can access the e-mail, change the password and like bigheapnoname said, request Neo passwords. Definately not a good idea to have Neo account linked to the same Hotmail e-mail as the one you use to chat on MSN with. I always ensure my secret answer question is completely unrelated to the answer, yes, I may be able to forget it easier but I figure if I have two passwords I should at least remember one of them.

[HollyPop]

Someone got my MSN address from PPT once and added me. Had a random conversation with me about pets, and then I realised he'd tried to get my secret question answer. My neopets password had been requested but thankfully it went to my ISP account - that's what tipped me off.

[jabond102]

Do what you should do, contact neopets using the abuse forms stating to them what happened, tell them ALL of your old passwords since I think the old ones remain in their database a bit after they are changed, give them your e-mail, detaials, notify them of forums you use that may help and do anything thing else you can think of.

[Phlameseeker]

Someone got my MSN address from PPT once and added me. Had a random conversation with me about pets, and then I realised he'd tried to get my secret question answer. My neopets password had been requested but thankfully it went to my ISP account - that's what tipped me off.

That happened to me once to, but even though it was a different address to my neo email, and the password was different to my neo and my other email account, the person still managed to get my neo account.

EDIT: is something up with photobucket?? I cant see a lot of images.

EDIT AGAIN: 0_o Now they are working???

[FlareEyes]

So, Medusa, why do you prefer IE? I have always wondered wat people who make a conscious decision about web programs and chooses Microsoft.

I've always had problems with pages showing up in Firefox and I have found that there seems to be a greater delay in the pages starting to load in Firefox than in IE. I want to do things, I want to do things fast and I want to be able to see them in the best condition - IE allows me to do that, Firefox I've found I can't work as well with.

Yes, I know Firefox is, in many ways, better equipped than IE but considering most people on the Internet don't know how to utilise this with respect to the pages they construct it is a useless quality for the most part. I usually try and ensure that any page I make works in both IE and Firefox however not everyone is like me.

Other than that, you could say I'm adverse to change. I started with IE, I know IE, I'll probably stick with IE. Another example is I'm not a Google-r because I know Yahoo better. I prefer to use the things I know how to work to their full potential rather than having to use something but not being able to get the most out of it. Yes, I could probably learn but that takes time and considering IE at current suffices why should I worry?

That basically means that you are average-user... and don't get me wrong, I certainly don't mean that in a bad way. The average-user is the person that uses things because they work. He or she isn't looking for ways to make better what he or she can already do fairly well.

The problem is... there is a lot yet to come in the world of computers that most people have no clue about. I won't bother you with all of thechnogical jargon, but if you want to have any privacy (or any rights, for that matter) in the future, I would sincerely suggest that you started getting your feet wet on Firefox and maybe, someday, on Linux.

No, I'm not talking about conspirancies and Matrix. I'm talking about reality.

[OmniIcyshelf]

For me, Firefox loads images faster than IE, though confirmation boxes are VERY annoying sometimes (during restocking ) and pages seem to take longer. However, Adblock seems to make pages load much faster than it normally would without it or with IE and a third-party ad-blocking app. So I'm sticking with Firefox. Also, there are some images you can't view in Internet Explorer than you can with Firefox. Very strange, really. Look up the following items to see what I mean: Flaming Oven Gloves, Fireplace, and Jelly Bean Stocking.