For Neopets ONLY discussion.
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Outta interest

Tue Jan 04, 2005 6:31 pm

When you send the neopets team emails via the "contact us" link do they actually reply? and if so how long does it usually take? as my account got frozen due to no fault of my own and am desperate to get it back...someone help?

Tue Jan 04, 2005 6:47 pm

Anywhere from one day to never for me.

Tue Jan 04, 2005 6:49 pm

Lol that helps me out alot...just am getting ignored...not even getting automatic responses from them :/

Tue Jan 04, 2005 7:00 pm

What email provider do you use?

Tue Jan 04, 2005 7:02 pm

I use hotmail.com...why? would that have something to do with it?

Tue Jan 04, 2005 8:08 pm

Well, some email providers won't receive emails from Neopets - roadrunner for instance, and I've had problems with Gmail.

Hotmail *should* be OK, but they do have a tendency to put Neopets email in the Junk Mail folder, have you checked that?

Tue Jan 04, 2005 8:10 pm

Hmm just checked and nope not any there...just would feel better if i got a auto response cos then I know they got it and are lookin at it

Tue Jan 04, 2005 8:13 pm

When did you send it? I had to wait about a month for an automated response. Right now I'm *crosses fingers* waiting on a response that i can actually respond to.

Tue Jan 04, 2005 8:23 pm

hotmail and the adresses from mail.com don't work. Yahoo works though.

Tue Jan 04, 2005 9:26 pm

Urthdigger wrote:hotmail and the adresses from mail.com don't work. Yahoo works though.


hotmail worked for me o_O

Tue Jan 04, 2005 9:42 pm

I have had them go to my hotmail address before but for some reason most of the time i dont :/

Tue Jan 04, 2005 10:50 pm

Does Netscape Mail support Neopets mail? And I'm sending my paper letter again- to what address should I send it? I sent it to one I found in the "search forums" here, but have still gotten no response since I was frozen in November.

Wed Jan 05, 2005 12:00 am

you can send written letters to them??

Wed Jan 05, 2005 12:07 am

charnterelle wrote:you can send written letters to them??


I think thats what lots of people did on PPT

Wed Jan 05, 2005 12:15 am

Sounds like Im going to have to do that...where do i send this letter to?
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