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Account help

Fri Dec 24, 2004 10:27 pm

Hey guys ;)

I have forgotten the passowrd to my account 123brock :(

I have tryed the forgotten your password box and it says my account does not have an email to send the password to...

Who can i contact to get my acc. back?

Fri Dec 24, 2004 10:32 pm

Just start over, I know it sucks

Fri Dec 24, 2004 10:35 pm

Guada wrote:Just start over, I know it sucks


There has to be another option, i wontl et my 36 month just float away from me

Fri Dec 24, 2004 10:35 pm

T.M.W.A.C.H.N wrote:
Guada wrote:Just start over, I know it sucks


There has to be another option, i wontl et my 36 month just float away from me

Just let go.

Fri Dec 24, 2004 10:51 pm

you could TRY maybe emailing one of the support staff?

Fri Dec 24, 2004 11:44 pm

vtothec wrote:you could TRY maybe emailing one of the support staff?


I'd use the contact form, explain the situation, and include as much information about the account as possible (such as neofriends, what's in the SDB, books your pet has read, etc...)

It's certainly worth a shot, considering the alternative. :)

Fri Dec 24, 2004 11:49 pm

yea i mean for sure if your account means a lot to you then try your hardest and yes remember to put in as many details as you can ie age name neofriends whats in your shop sdb what atomicblonde said as much as you can if you dont get a response you can always snail mail them...it just depends how much your account means to you how much effort you want to go to

Hope that helps :)

Sat Dec 25, 2004 2:54 am

Emailing support would probably be the best as everyone else has said. Also try to think of what you could possibly have made the password for the account. Sometimes I forget my passwords but if I remember what I was doing at the time/what I was interesting in at the time I can remember my passwords. *shrugs* Sometimes passwords will just pop into my head randomly. Keeping thinking. I hope you get/remember your password. :)

Sat Dec 25, 2004 6:53 am

You have as much luck getting to neopets as the next frozen person.

Sorry, but does anyone else know your psswd? Like a friend?

Or maybe it's a similar psswd for something else.

I hope you get your account back :)

Sat Dec 25, 2004 7:38 am

You can include in the form your birthdate or include scan of your identification card in the email.

Sat Dec 25, 2004 10:01 pm

If you have all the important info, I see no reason why they would not issue you a new password. You do NOT have to just give up your account. It was hateful to say that Guada!

The url for the form is right here!
http://www.neopets.com/autoform_support ... =passwords
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