Tue Aug 02, 2022 10:55 pm
Wed Aug 03, 2022 6:05 pm
This. Both of these. No password reset emails, but the official update email came through just fine. Not gonna lie, it smarted when it showed up. I think the email service I use determines that some emails are "spam" and automatically rejects them the moment they hit the server. I think it has to do with whether or not an email can be replied to or not? Tickets come from support@neopets.zendesk.com, newsletters from community@neopets.com, and password resets from neopets@neopets.com. I don't know. Unfortunately, the service provider for that email does not have any sort of live chat or phone number I can call for assistance, so...yeah.Blue wrote:ETA: For what it's worth, I received an immediate (automated) response to my ticket...
ETA2: I just received the official Neopets email update on the hack, but no password reset email.
Wed Aug 03, 2022 8:16 pm
Thu Aug 04, 2022 3:32 am
Thu Aug 04, 2022 5:17 am
Siniri wrote:Good luck to both of you.
I heard that TNT has set up an alternative reset method for those who can't access the email. That's all I know, unfortunately, but maybe you guys can get back in without the email?
Fri Aug 05, 2022 12:52 am
binary_supagoo wrote:Flash game problems may stem from us finally forcing https protocol on main pages today as part of our further attempts to make Neopets a safer place. I believe the core issue is flash game/preloader code makes callbacks to /crossdomain.xml on our site using http instead of https which fails when redirected. Will make sure this gets brought to TNT for discussion
Fri Aug 05, 2022 1:06 am
Fri Aug 05, 2022 1:59 am
Fri Aug 05, 2022 2:12 am
Fri Aug 05, 2022 4:19 am
Fri Aug 05, 2022 8:00 pm
Fri Aug 05, 2022 10:59 pm
Sat Aug 06, 2022 1:32 am
Sun Aug 07, 2022 1:09 am
Neomail wrote:E-mail message has bounced!
Message:
A message sent to you at xxxx@xxxx was not delivered. The message from the other server is 'This email address has bounced in the past'. Check //www.neopets.com/faq.phtml to find out what you can do to fix the problem.
Sun Aug 07, 2022 1:35 am